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Marketing in the Era of AI: How It's Changing What Shops Can & Should Do

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Why Cybersecurity is Your Shop’s Newest Tool RequirementWhy Cybersecurity is Your Shop’s Newest Tool Requirement
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3 MIN READ

Why Cybersecurity is Your Shop’s Newest Tool Requirement

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February 10, 2026
Supporting Appraisers with AI-Powered EstimatingSupporting Appraisers with AI-Powered Estimating
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4 MIN READ

Supporting Appraisers with AI-Powered Estimating

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January 29, 2026
CCC Experts & Forrester Guest Discuss the New Claims Advantage: Where CX, Efficiency, and Payments ConvergeCCC Experts & Forrester Guest Discuss the New Claims Advantage: Where CX, Efficiency, and Payments Converge
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3 MIN READ

CCC Experts & Forrester Guest Discuss the New Claims Advantage: Where CX, Efficiency, and Payments Converge

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January 28, 2026
United Against Auto Claims Fraud: Why Carriers Must Work Together United Against Auto Claims Fraud: Why Carriers Must Work Together
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4 MIN READ

United Against Auto Claims Fraud: Why Carriers Must Work Together

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November 20, 2025
The Current State of Calibrations: A Turning Point for Collision RepairThe Current State of Calibrations: A Turning Point for Collision Repair
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18 MIN READ

The Current State of Calibrations: A Turning Point for Collision Repair

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November 12, 2025
Where the Repair Dollar Goes Now: A Primer on Tariffs, Parts, Freight, and Consumer BehaviorWhere the Repair Dollar Goes Now: A Primer on Tariffs, Parts, Freight, and Consumer Behavior
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6 MIN READ

Where the Repair Dollar Goes Now: A Primer on Tariffs, Parts, Freight, and Consumer Behavior

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November 10, 2025
CCC Process Reviews: Delivering More Value to Casualty CarriersCCC Process Reviews: Delivering More Value to Casualty Carriers
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7 MIN READ

CCC Process Reviews: Delivering More Value to Casualty Carriers

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September 29, 2025
Hurricane Season 2025: A Stormy Outlook for Auto ClaimsHurricane Season 2025: A Stormy Outlook for Auto Claims
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5 MIN READ

Hurricane Season 2025: A Stormy Outlook for Auto Claims

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July 7, 2025
The Scan Before The Storm: Why Process MattersThe Scan Before The Storm: Why Process Matters
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3 MIN READ

The Scan Before The Storm: Why Process Matters

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July 7, 2025
Rewriting the Insurer Playbook: Winning Negotiation Tactics for Auto Casualty Liability ClaimsRewriting the Insurer Playbook: Winning Negotiation Tactics for Auto Casualty Liability Claims
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12 MIN READ

Rewriting the Insurer Playbook: Winning Negotiation Tactics for Auto Casualty Liability Claims

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May 30, 2025
Transparency Across the Claims Ecosystem Transparency Across the Claims Ecosystem
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5 MIN READ

Transparency Across the Claims Ecosystem

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May 13, 2025
Now That You Know the Moments of Truth, It's Time to Take Action. Here’s How...Now That You Know the Moments of Truth, It's Time to Take Action. Here’s How...
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10 MIN READ

Now That You Know the Moments of Truth, It's Time to Take Action. Here’s How...

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April 24, 2025

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Crash Course

A Year in Motion

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December 16, 2025
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How the Economy and Supply Chain Disruption Are Forging a New, More Complex Auto Industry Reality

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September 23, 2025
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APD Profitability Rebounds Even as Casualty Challenges and Trade Concerns Escalate

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June 24, 2025
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2025 Q1

The Forces Shaping the U.S. Car Parc in 2025 and Beyond

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April 8, 2025
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2024 Q4

A Year of Shifting Gears: How the Auto Claims and Repair Industry Adapted to Economic Strain and Evolving Technology in 2024

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December 31, 2024
Crash Course
2024 Q3

The Trends and Data Shaping the Year Ahead for the Auto Claims and Collision Repair Industries

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September 30, 2024
Crash Course
2024 Q2

The Effects of Severe Weather Events on the Auto Insurance Claims and Repair Industries

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June 30, 2024
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2024 Q1

The Impact of Growing Vehicle Complexity on the Auto Insurance Claims and Collision Repair Industries

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March 31, 2024
Crash Course
2023

Crash Course: Ignite Experience

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December 31, 2023
Crash Course
2022

Crash Course: All In

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December 31, 2022