NEW RELEASE: Crash Course Q4 2025 is here!
READ REPORT

CCC Insights

Hero Background Image
Featured

CCC Experts & Forrester Guest Discuss the New Claims Advantage: Where CX, Efficiency, and Payments Converge

Read More
Filter by INDUSTRY
Filter by Topic
Tag
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
The Benefits of Knowing More Sooner: How Insurers Are Streamlining Decisioning with Earlier AI-Powered DataThe Benefits of Knowing More Sooner: How Insurers Are Streamlining Decisioning with Earlier AI-Powered Data
Insights
4 min read

The Benefits of Knowing More Sooner: How Insurers Are Streamlining Decisioning with Earlier AI-Powered Data

Read more
December 20, 2023
The Future of Repair Shop GrowthThe Future of Repair Shop Growth
Insights
6 min read

The Future of Repair Shop Growth

Read more
December 14, 2023
Year in Review: Three Auto Industry Trends That Defined 2023Year in Review: Three Auto Industry Trends That Defined 2023
Insights
7 min read

Year in Review: Three Auto Industry Trends That Defined 2023

Read more
December 11, 2023
Behind the Wheel: Navigating Hard Market Challenges in the Personal Auto Insurance IndustryBehind the Wheel: Navigating Hard Market Challenges in the Personal Auto Insurance Industry
Insights
7 min read

Behind the Wheel: Navigating Hard Market Challenges in the Personal Auto Insurance Industry

Read more
November 9, 2023
The Future of Customer ExperienceThe Future of Customer Experience
Insights
6 min read

The Future of Customer Experience

Read more
October 25, 2023
11 Ways Specialty Vehicle Estimators Can Weather the Storm During Hurricane Season11 Ways Specialty Vehicle Estimators Can Weather the Storm During Hurricane Season
Insights
4 min read

11 Ways Specialty Vehicle Estimators Can Weather the Storm During Hurricane Season

Read more
September 27, 2023
The Future of SubrogationThe Future of Subrogation
Insights
6 min read

The Future of Subrogation

Read more
September 21, 2023
What is Vehicle Complexity Really Costing Us?What is Vehicle Complexity Really Costing Us?
Insights
7 min read

What is Vehicle Complexity Really Costing Us?

Read more
September 5, 2023
The Future of Claims with Jessica GiampaoloThe Future of Claims with Jessica Giampaolo
Insights
6 min read

The Future of Claims with Jessica Giampaolo

Read more
August 22, 2023
Changing Auto Injury Treatment Patterns Post-PandemicChanging Auto Injury Treatment Patterns Post-Pandemic
Insights
7 min read

Changing Auto Injury Treatment Patterns Post-Pandemic

Read more
August 3, 2023
8 Strategies to Optimize the Insurance Claims Process8 Strategies to Optimize the Insurance Claims Process
Insights
4 min read

8 Strategies to Optimize the Insurance Claims Process

Read more
July 26, 2023
The Future of P&C Ecosystem Partnerships with Manjaree HarwoodThe Future of P&C Ecosystem Partnerships with Manjaree Harwood
Insights
6 min read

The Future of P&C Ecosystem Partnerships with Manjaree Harwood

Read more
July 20, 2023

No results found

Try adjusting or clearing your filters.
Button Text
WEF
Customer Experience
Repairers
Insurers
OEMs
Product Updates
Subrogation
Repair Innovation
Artificial Intelligence (AI)
Partnerships & Ecosystem
Claims Innovation
Payments
Parts
Casualty
Crash Course

A Year in Motion

Get Report
December 16, 2025
Crash Course

How the Economy and Supply Chain Disruption Are Forging a New, More Complex Auto Industry Reality

Get Report
September 23, 2025
Crash Course

APD Profitability Rebounds Even as Casualty Challenges and Trade Concerns Escalate

Get Report
June 24, 2025
Crash Course
2025 Q1

The Forces Shaping the U.S. Car Parc in 2025 and Beyond

Get Report
April 8, 2025
Crash Course
2024 Q4

A Year of Shifting Gears: How the Auto Claims and Repair Industry Adapted to Economic Strain and Evolving Technology in 2024

Get Report
December 31, 2024
Crash Course
2024 Q3

The Trends and Data Shaping the Year Ahead for the Auto Claims and Collision Repair Industries

Get Report
September 30, 2024
Crash Course
2024 Q2

The Effects of Severe Weather Events on the Auto Insurance Claims and Repair Industries

Get Report
June 30, 2024
Crash Course
2024 Q1

The Impact of Growing Vehicle Complexity on the Auto Insurance Claims and Collision Repair Industries

Get Report
March 31, 2024
Crash Course
2023

Crash Course: Ignite Experience

Get Report
December 31, 2023
Crash Course
2022

Crash Course: All In

Get Report
December 31, 2022