Stay connected with your customers

and improve satisfaction with Repair Status Updates. This highly automated system allows you to deliver personalized status updates to your customers the way they prefer – via text or email – to keep them informed and satisfied.


With CCC’s consumer experience solutions, collision repairers can deliver a seamless end-to-end digital experience to customers, right from their mobile devices. From photo estimating tools to online appointment booking and automated repair status updates, CCC tools modernize the experience of collision repair with unmatched convenience, driving customer satisfaction.

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