Repair Status Updates & Surveys

Boost your customer interactions by providing real-time updates and gathering valuable feedback.

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CCC® UpdatePlus

Keep your customers happy and informed throughout the repair process with real-time updates, automated feedback collection, and seamless integration with Google Business Reviews and Carwise.com.

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Real-Time Customer Updates
Automated Post-Repair Surveys
Integration with Google Reviews and Carwise.com
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64M
texts Sent Annually by Shops Using CCC

Real-Time Updates & Customer Feedback

CCC® UpdatePlus

Enhance customer satisfaction with CCC UpdatePlus. Keep customers informed and collect feedback throughout the repair process, so you can resolve issues proactively and earn glowing reviews.

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Automated Repair Surveys

Address any issues on the day of vehicle delivery with a single-question feedback survey, ensuring customer satisfaction right away.

Feature

Integrated Reviews

Boost your online reputation by capturing more Google reviews through automated prompts that seamlessly integrate with your Carwise profile.

Feature

Automated Text and Email Updates

Keep your customers informed with automated text and email messages that provide real-time updates on their repair status.

Customer Testimonial

UpdatePlus has helped us fine-tune our process and enables us to provide better customer service.

Tim Doyle
Lindsay Collision Center

Transform Your Communication

Save time, improve customer satisfaction, and strengthen your business relationships.

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