Posts Tagged ‘customer experience’

Talkin’ Shop with Mark Fincher

Connor Jenkins / Uncategorized, Videos /

Did you know that 33% of your customers are looking for a repair shop after hours? CCC Information Service’s VP of Market Solutions Mark Fincher joins us in our Chicago office for Talkin’ Shop to discuss the changing expectations of the digital consumer and how to improve your digital storefront. Learn more about Engage 2.0 […]

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Improving the Customer Experience

Jaclyn Sorci / Collision Repair Newsletter /

Your customers have high expectations. Of course, they want a high quality repair for their vehicle – and you know how to deliver that! But what about other aspects of the customer experience? CCC ONE is helping collision repairers stay in touch with their customers and deliver a high-tech, high-quality experience. Here’s a quick look […]

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