CCC's Crash Course Q2 2025 report explores the new industry data and trends.
As of Q2 2025, the U.S. auto claims and collision repair industry has shown signs of stabilization, with continued headwinds in the casualty space. Key performance indicators across both segments reflect improved underwriting results, easing cost pressures in some areas, while ongoing concerns around loss severity and social inflation continue. At the same time, the broader economic environment remains uncertain, with potential tariff impacts and other global trade dynamics introducing new cost and supply chain pressures that could affect repair costs and claims handling in the months ahead.
» Click here to get your copy of Crash Course Q2 2025
Since creating our new website with CCC Amplify, our shop has really picked up. We've seen a huge increase in business, and multiple customers have mentioned they saw our website and all the positive reviews, and that's why they chose our shop.
WALLY HOWARD
NICEVILLE PAINT & BODY
73% of consumers rely on a company's website to judge its legitimacy 1
CCC's Crash Course Q2 2025 report explores the new industry data and trends.
As of Q2 2025, the U.S. auto claims and collision repair industry has shown signs of stabilization, with continued headwinds in the casualty space. Key performance indicators across both segments reflect improved underwriting results, easing cost pressures in some areas, while ongoing concerns around loss severity and social inflation continue. At the same time, the broader economic environment remains uncertain, with potential tariff impacts and other global trade dynamics introducing new cost and supply chain pressures that could affect repair costs and claims handling in the months ahead.
» Click here to get your copy of Crash Course Q2 2025
Since creating our new website with CCC Amplify, our shop has really picked up. We've seen a huge increase in business, and multiple customers have mentioned they saw our website and all the positive reviews, and that's why they chose our shop.
WALLY HOWARD
NICEVILLE PAINT & BODY
