Industry Trends with Susanna Gotsch – July 2019

Connor Jenkins / Crash Course, Trends /

In this month’s edition of Industry Trends, Susanna Gotsch breaks down the new challenges in collision repair as more computers, sensors, substrate metals, new welding and joining techniques, and more are added to vehicles. How can our industry rethink the collision repair process and address the increase in vehicle complexity?  To check out the rest […]

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Industry Trends with Susanna Gotsch – June 2019

Connor Jenkins / Crash Course, Trends /

In this month’s edition of Industry Trends, Susanna breaks down the changes in vehicle complexity, repair costs and cycle time and how they drive us to rethink the entirety of the customer’s repair experience from crash to keys. How can our industry use technology to rethink the consumer claim and repair experience, placing more capabilities […]

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Volvo Car USA Launches Post-Accident Guidance Service

Michelle Hellyar / Accident Advisor, Volvo /

ROCKLEIGH, N.J. – Volvo Car drivers will now have help at their fingertips in the minutes following an accident, via their smartphones. Volvo Car Accident Advisor is the first mobile, post-accident experience that serves up emergency services and checklists, guided accident documentation and digital insurance claims and repair services to keep drivers safe, informed and […]

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DigIn Bootcamp: Optimizing Your Digital Transformation

Admin / Uncategorized /

DigIn 2019: The Digital Future of Insurance May 29-31, 2019 | Austin, TX | Booth#400 Do you often ask yourself: Am I integrating the right digital solutions for my business? But just as you are evaluating those solutions, the traditional standard of owning a car, driving a car, and calling an insurance company after an […]

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Top 3 Reasons to Upgrade to CCC ONE®

Connor Jenkins / Uncategorized /

Have you outgrown your estimating software? If you’re a current CCC® Comp Est user, you’re already enjoying the benefits of electronic estimating and Open Shop insurer assignments. But if it’s been awhile since you last considered your estimating software options, you could be missing out on even more powerful features. Are you ready for an upgrade? Let’s explore some of the […]

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CCC Introduces Pinnacle Referral Program

Connor Jenkins / Uncategorized /

CCC Pinnacle: Referral Program Share your secret to a more profitable yard To celebrate and encourage collaboration within the recycler community, CCC is offering a referral program for you and your friends. Refer a friend to CCC Pinnacle, and you and your friend each receive one free month* of your CCC Pinnacle subscription.  CCC Pinnacle helps yard managers do […]

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Industry Trends with Susanna Gotsch – April 2019

Connor Jenkins / Crash Course, Trends /

Self-service claims and repair scheduling capabilities via digital devices are just two examples of how our industry is using technology to ‘shift-left’ – providing customers with enhanced self-service capabilities via technology that ensures the same or better level of customer service and engagement. In this month’s edition of CCC Industry Trends, Susanna Gotsch explores how […]

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CCC Publishes its 2019 Crash Course Report

Michelle Hellyar / Crash Course, Industry News, Perspectives, Research, Uncategorized /

CCC Publishes its 2019 Crash Course Report Industry trends report explores shifts in vehicle technology, personal ownership, and driving and their impact on automakers, insurers, and collision repairers CCC Information Services Inc. (CCC) announced today the availability of its 2019 Crash Course report, a data-driven look at the business drivers and technology trends impacting the […]

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