Industry Trends with Susanna Gotsch – November 2019

Connor Jenkins / Crash Course, Trends /

As we head into the final months of 2019 we start to ask – what can we expect in 2020? In this month’s edition of CCC Trends, Susanna breaks down the trends in claim frequency, vehicle ownership, total cost of repair, and vehicle complexity. To check out the rest of the #CCCTrends series, visit CCC’s YouTube […]

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Talkin’ Shop with Mark Fincher

Connor Jenkins / Uncategorized, Videos /

Did you know that 33% of your customers are looking for a repair shop after hours? CCC Information Service’s VP of Market Solutions Mark Fincher joins us in our Chicago office for Talkin’ Shop to discuss the changing expectations of the digital consumer and how to improve your digital storefront. Learn more about Engage 2.0 […]

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CCC Delivers Powerful Lead Capture Tool for Collision Repairers

Michelle Hellyar / Collision Repair, Industry News, SEMA, Uncategorized /

New CCC® Engage Photo Estimate capability offers collision repairers an efficient new channel to win more business and deliver a modern consumer experience   CCC Information Services Inc. (CCC) announces today CCC® Engage Photo Estimate, a powerful new lead generation tool for collision repairers. The Photo Estimate capability enables repairers to receive and respond to […]

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CCC Strengthens Network for Collision Parts Marketing

Michelle Hellyar / Auto OEMs, CCC Promote, Parts /

CCC® Promote will now be utilized by BMW of North America, helping dealers offer promotional pricing to thousands of collision repairers as estimates are written  CCC Information Services Inc. (CCC) and BMW of North America (BMW) announce that the automaker will leverage the CCC® Promote technology to provide dealers with a powerful new marketing solution […]

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CCC supports Nissan North America for Collision Parts Marketing

Michelle Hellyar / Parts /

CCC® Promote helps dealers offer promotional pricing to thousands of collision repairers as parts decisions are being made CCC Information Services Inc. (CCC) announces today that Nissan North America Inc. has selected CCC to support its collision parts marketing and sales efforts. Nissan will leverage CCC® Promote to support dealers across the U.S. in offering […]

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CCC ONE® Streamlines Customer-to-Shop Payments

Michelle Hellyar / Collision Repair, Collision Repair Newsletter, Company News, Network /

Third-party processor, Clearent, integrates with CCC ONE, offering shops fiscal controls and next day payment posting CCC Information Services Inc. (CCC) announces today its CCC ONE® Platform now integrates with leading credit card payment processer, Clearent, offering collision repair customers a simple way to handle customer-to-shop payments. The CCC® Payments feature enables users to initiate […]

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Southeast Toyota Distributors Selects CCC for Collision Parts Marketing

Michelle Hellyar / Auto OEMs, CCC Promote, Toyota /

Market tests of CCC® Promote deliver strong increases in parts sales, process efficiencies CCC Information Services Inc. (CCC) announced today that Southeast Toyota Distributors, LLC will leverage the CCC® Promote technology to provide its dealers with a powerful new marketing solution to price and promote parts to thousands of collision repair facilities while estimates are […]

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Mobile Photography & Claims: Changing the Game

Admin / Collision Repair, Industry News, Insurance, Telematics, Trends, Uncategorized /

Process automation is making its way through the insurance industry, delivering operational efficiencies in many areas. For underwriting and distributing personal and small business insurance, carriers are struggling to balance providing in-person inspections of customs risk exposures with delivering quotes and prices in minutes. Mobile technology, photos, and artificial intelligence are promising to close the […]

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CCC Enables Repairers to Reach Customer Engagement Milestone

Michelle Hellyar / Collision Repair, Company News /

Through CCC ONE® UpdatePlus, collision repairers communicated digitally with a record one million of their customers in a single month, transforming their customer experience through targeted communications CCC Information Services Inc. (CCC) announced today that a new customer engagement milestone was reached through its CCC ONE® Platform. In the third quarter, CCC ONE powered nearly […]

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The Houston Astros: A Playbook for Innovation?

Admin / Insurance, Uncategorized /

By: Jason Verlen, SVP, Product Management, CCC Information Services Inc. As of this writing, the Houston Astros are heading to the playoffs, representing the AL West. But not long ago, the outlook wasn’t so rosy for Houston’s boys of summer. In 2013, the Astros finished last place in their division posting a record of 51-111. […]

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