CCC Trends with Susanna Gotsch – Claims Frequency Down Yet Repair Costs and Time Remain Up in Q2 2020

CCC Corporate / CCC Trends, Industry News, Uncategorized /

CCC Trends, September 2020 With numerous public insurers reporting Q2 2020 and first half CY 2020 results, a common theme has emerged. Collision and property damage liability claim frequencies for Q2 2020 were reported down between 20 – 40 percent, while claim severities were reported up between 10 – 20 percent. In this month’s edition of CCC Trends, analyst […]

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Service King Names CCC its Parts eCommerce Provider following Successful Pilot

Michelle Hellyar / CCC ONE, CCC Parts, Company News, Parts /

CCC Information Services Inc. (CCC) announces today that Service King Collision (Service King) has named CCC its parts eCommerce provider. Part of the CCC ONE® repair management platform, CCC® Parts connects collision repairers to an extensive network of parts suppliers, streamlining parts ordering and management. “This is a significant advancement for the organization, enabling our […]

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CCC Auto Claims Snapshot – July 2020

Michelle Hellyar / Auto Claims Snapshot, Auto Insurance, Collision Repair /

CCC Auto Claims Snapshot - July 2020 National U.S. July 2020 repairable appraisal counts continue to recover, albeit slowly. After a decline of -45 percent in April 2020, repairable appraisal counts were down only -20.5 percent in July 2020. With new cases of the COVID-19 virus surging in areas of the country, and numerous areas stalling re-opening, it’s perhaps not surprising that […]

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Volkswagen Car-Net® selects CCC Information Services as Exclusive Provider of Insurance Telematics Services

CCC Corporate / Auto Insurance, Company News, Telematics /

Volkswagen Car-Net Names CCC Exclusive Insurance Telematics Service Provider CCC Information Services Inc. (CCC) and Volkswagen Car-Net® announce today that CCC has become the automaker’s exclusive provider of insurance telematics services for the newest generation of VW Car-Net, included in most model year 2020 and 2021 vehicles. Upon customer consent, the CCC® X data exchange will utilize driving data from Volkswagen Car-Net, the automaker’s […]

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CCC® VIN Connect Part of Volkswagen DriveView™ Offering

Ann Groothuis / Auto Insurance, Auto OEMs, Company News, Telematics /

Volkswagen is delivering driver-first experiences with CCC VIN Connect Today, Volkswagen Car-Net® named CCC the exclusive provider of insurance telematics services for the automaker’s connected vehicle platform, VW Car-Net. The CCC X data exchange, upon driver consent, will turn VW Car-Net driving data into action delivering personalized experiences through DriveView™, a new feature for Volkswagen Car-Net subscribers. By enrolling in DriveView, VW subscribers may […]

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Audi of America Selects CCC Parts Technology

Michelle Hellyar / Auto OEMs, CCC Promote, Parts /

Audi of America joins a growing list of OEMs who deliver in-estimate promotional pricing through the CCC Parts Network. CCC Information Services Inc. (CCC) announces today that Audi of America has entered into a multi-year agreement with CCC. Through the agreement, Audi will use CCC® Promote as its sole parts promotion solution, supporting Audi dealers across the United States. CCC Promote enables Audi to offer promotional pricing on parts to collision repairers as estimates […]

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CCC Auto Claims Snapshot – June 2020

Michelle Hellyar / Auto Claims Snapshot, CCC Trends, Data, Telematics /

Map showing repairable claims volume by state for June 2020. Industry-wide repairable appraisal counts saw further recovery in June 2020 versus June 2019, with counts down across all loss categories only -25.7 percent versus -34.5 percent in May 2020. Overall, Q2 2020 repairable appraisal counts were down -35.0 percent, with every state registering a decline from Q2 2019, despite several states such as South Dakota […]

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How Automotive Lenders Can Improve Total Loss Efficiency in 3 Easy Steps

Tarek Wiley / Auto-Finance, COVID-19, Total Loss Care /

Three Steps to Faster Total Loss Resolution for Automotive Lenders Automotive finance lenders have been feeling the impacts of COVID-19 on day-to-day business operations. Call duration is up. Resources remain stretched. And while lenders prioritize calls with concerned customers, insurance carriers wait on hold, delaying what is already a time-consuming total loss process. As the world begins to open again, lenders should evaluate whether their […]

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