Industry Trends with Susanna Gotsch – January 2020

Connor Jenkins / Crash Course, Trends /

Did you know that in metro areas, nearly half of trips taken are less than three miles? Micro mobility solutions like shared bikes, e-bikes, and e-scooters are cropping up all over cities with large populations, providing new opportunities for connected data. In this month’s edition of CCC Trends, Susanna Gotsch analyzes the emergence of micro-mobility […]

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American Honda Becomes the First OEM to Integrate Cloud Diagnostics Directly into the CCC™ X Data Exchange

Admin / Uncategorized /

CCC® Diagnostics Simplifies Scanning Process for Repair Facilities, Minimizing Hardware, Software Requirements CCC Information Services (CCC) and American Honda Motor Co., Inc. (American Honda) announce that the OEM becomes the first to integrate its diagnostics scanning cloud technology into the CCC™ X data exchange, simplifying scanning and reporting for Honda and Acura vehicles. Honda diagnostics […]

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Industry Trends with Susanna Gotsch – December 2019

Connor Jenkins / Crash Course, Trends /

Repairers are facing numerous challenges and demands from the vehicles themselves, as well as their customers. Consolidation is occurring quickly across all parts of the collision repair industry, as demands for capital investment for training and equipment grows. In this month’s CCC Trends, Susanna Gotsch analyzes changes in the collision repair industry. To check out […]

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Industry Trends with Susanna Gotsch – November 2019

Connor Jenkins / Crash Course, Trends /

As we head into the final months of 2019 we start to ask – what can we expect in 2020? In this month’s edition of CCC Trends, Susanna breaks down the trends in claim frequency, vehicle ownership, total cost of repair, and vehicle complexity. To check out the rest of the #CCCTrends series, visit CCC’s YouTube […]

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Talkin’ Shop with Mark Fincher

Connor Jenkins / Uncategorized, Videos /

Did you know that 33% of your customers are looking for a repair shop after hours? CCC Information Service’s VP of Market Solutions Mark Fincher joins us in our Chicago office for Talkin’ Shop to discuss the changing expectations of the digital consumer and how to improve your digital storefront. Learn more about Engage 2.0 […]

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CCC Delivers Powerful Lead Capture Tool for Collision Repairers

Michelle Hellyar / Collision Repair, Industry News, SEMA, Uncategorized /

New CCC® Engage Photo Estimate capability offers collision repairers an efficient new channel to win more business and deliver a modern consumer experience   CCC Information Services Inc. (CCC) announces today CCC® Engage Photo Estimate, a powerful new lead generation tool for collision repairers. The Photo Estimate capability enables repairers to receive and respond to […]

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CCC Strengthens Network for Collision Parts Marketing

Michelle Hellyar / Auto OEMs, CCC Promote, Parts /

CCC® Promote will now be utilized by BMW of North America, helping dealers offer promotional pricing to thousands of collision repairers as estimates are written  CCC Information Services Inc. (CCC) and BMW of North America (BMW) announce that the automaker will leverage the CCC® Promote technology to provide dealers with a powerful new marketing solution […]

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CCC supports Nissan North America for Collision Parts Marketing

Michelle Hellyar / Parts /

CCC® Promote helps dealers offer promotional pricing to thousands of collision repairers as parts decisions are being made CCC Information Services Inc. (CCC) announces today that Nissan North America Inc. has selected CCC to support its collision parts marketing and sales efforts. Nissan will leverage CCC® Promote to support dealers across the U.S. in offering […]

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CCC ONE® Streamlines Customer-to-Shop Payments

Michelle Hellyar / Collision Repair, Collision Repair Newsletter, Company News, Network /

Third-party processor, Clearent, integrates with CCC ONE, offering shops fiscal controls and next day payment posting CCC Information Services Inc. (CCC) announces today its CCC ONE® Platform now integrates with leading credit card payment processer, Clearent, offering collision repair customers a simple way to handle customer-to-shop payments. The CCC® Payments feature enables users to initiate […]

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