Industry Trends with Susanna Gotsch – December 2019

Connor Jenkins / Crash Course, Trends /

Repairers are facing numerous challenges and demands from the vehicles themselves, as well as their customers. Consolidation is occurring quickly across all parts of the collision repair industry, as demands for capital investment for training and equipment grows. In this month’s CCC Trends, Susanna Gotsch analyzes changes in the collision repair industry. To check out […]

Continue Reading →

Industry Trends with Susanna Gotsch – November 2019

Connor Jenkins / Crash Course, Trends /

As we head into the final months of 2019 we start to ask – what can we expect in 2020? In this month’s edition of CCC Trends, Susanna breaks down the trends in claim frequency, vehicle ownership, total cost of repair, and vehicle complexity. To check out the rest of the #CCCTrends series, visit CCC’s YouTube […]

Continue Reading →

Talkin’ Shop with Mark Fincher

Connor Jenkins / Uncategorized, Videos /

Did you know that 33% of your customers are looking for a repair shop after hours? CCC Information Service’s VP of Market Solutions Mark Fincher joins us in our Chicago office for Talkin’ Shop to discuss the changing expectations of the digital consumer and how to improve your digital storefront. Learn more about Engage 2.0 […]

Continue Reading →

CCC Delivers Powerful Lead Capture Tool for Collision Repairers

Michelle Hellyar / Collision Repair, Industry News, SEMA, Uncategorized /

New CCC® Engage Photo Estimate capability offers collision repairers an efficient new channel to win more business and deliver a modern consumer experience   CCC Information Services Inc. (CCC) announces today CCC® Engage Photo Estimate, a powerful new lead generation tool for collision repairers. The Photo Estimate capability enables repairers to receive and respond to […]

Continue Reading →

CCC Strengthens Network for Collision Parts Marketing

Michelle Hellyar / Auto OEMs, CCC Promote, Parts /

CCC® Promote will now be utilized by BMW of North America, helping dealers offer promotional pricing to thousands of collision repairers as estimates are written  CCC Information Services Inc. (CCC) and BMW of North America (BMW) announce that the automaker will leverage the CCC® Promote technology to provide dealers with a powerful new marketing solution […]

Continue Reading →

CCC supports Nissan North America for Collision Parts Marketing

Michelle Hellyar / Parts /

CCC® Promote helps dealers offer promotional pricing to thousands of collision repairers as parts decisions are being made CCC Information Services Inc. (CCC) announces today that Nissan North America Inc. has selected CCC to support its collision parts marketing and sales efforts. Nissan will leverage CCC® Promote to support dealers across the U.S. in offering […]

Continue Reading →

CCC ONE® Streamlines Customer-to-Shop Payments

Michelle Hellyar / Collision Repair, Collision Repair Newsletter, Company News, Network /

Third-party processor, Clearent, integrates with CCC ONE, offering shops fiscal controls and next day payment posting CCC Information Services Inc. (CCC) announces today its CCC ONE® Platform now integrates with leading credit card payment processer, Clearent, offering collision repair customers a simple way to handle customer-to-shop payments. The CCC® Payments feature enables users to initiate […]

Continue Reading →

Southeast Toyota Distributors Selects CCC for Collision Parts Marketing

Michelle Hellyar / Auto OEMs, CCC Promote, Toyota /

Market tests of CCC® Promote deliver strong increases in parts sales, process efficiencies CCC Information Services Inc. (CCC) announced today that Southeast Toyota Distributors, LLC will leverage the CCC® Promote technology to provide its dealers with a powerful new marketing solution to price and promote parts to thousands of collision repair facilities while estimates are […]

Continue Reading →

Mobile Photography & Claims: Changing the Game

Admin / Collision Repair, Industry News, Insurance, Telematics, Trends, Uncategorized /

Process automation is making its way through the insurance industry, delivering operational efficiencies in many areas. For underwriting and distributing personal and small business insurance, carriers are struggling to balance providing in-person inspections of customs risk exposures with delivering quotes and prices in minutes. Mobile technology, photos, and artificial intelligence are promising to close the […]

Continue Reading →