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What story are you telling your customers?
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4 min read

What story are you telling your customers?

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May 9, 2022
It’s Just a Bumper Job
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3 min read

It’s Just a Bumper Job

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April 11, 2022
New Vehicle Technology Drives Need for Scan and Calibration
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4 min read

New Vehicle Technology Drives Need for Scan and Calibration

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April 4, 2022
Facing Staffing Challenges in Collision Repair
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3 min read

Facing Staffing Challenges in Collision Repair

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March 7, 2022
Shop Profile: B&L Automotive
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4 min read

Shop Profile: B&L Automotive

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February 8, 2022
Capture & Closure – Bookends of the Customer Experience
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4 min read

Capture & Closure – Bookends of the Customer Experience

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February 7, 2022
Get Smart About Goals
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4 min read

Get Smart About Goals

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January 5, 2022
Tis the Season of Giving (and Planning)
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3 min read

Tis the Season of Giving (and Planning)

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December 13, 2021
CCC Payments: Digitizing B2B Payments Across the P&C Ecosystem
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4 min read

CCC Payments: Digitizing B2B Payments Across the P&C Ecosystem

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November 29, 2021
The Benefits of an MIA Approach to Repair Quality
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4 min read

The Benefits of an MIA Approach to Repair Quality

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October 11, 2021
Shop Profile: Park Place Bodywerks
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4 min read

Shop Profile: Park Place Bodywerks

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October 11, 2021
How to Be a Great Customer for Your Suppliers
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4 min read

How to Be a Great Customer for Your Suppliers

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September 13, 2021

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Crash Course
2025 Q1

The Forces Shaping the U.S. Car Parc in 2025 and Beyond

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April 8, 2025
Crash Course
2024 Q4

A Year of Shifting Gears: How the Auto Claims and Repair Industry Adapted to Economic Strain and Evolving Technology in 2024

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December 31, 2024
Crash Course
2024 Q3

The Trends and Data Shaping the Year Ahead for the Auto Claims and Collision Repair Industries

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September 30, 2024
Crash Course
2024 Q2

The Effects of Severe Weather Events on the Auto Insurance Claims and Repair Industries

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June 30, 2024
Crash Course
2024 Q1

The Impact of Growing Vehicle Complexity on the Auto Insurance Claims and Collision Repair Industries

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March 31, 2024
Crash Course
2023

Crash Course: Ignite Experience

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December 31, 2023
Crash Course
2022

Crash Course: All In

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December 31, 2022