Auto Insurance Fraud is Evolving

CCC is exploring new ways to help carriers’ close visibility gaps across claims, carrier data, and digital evidence.

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Fraud Challenges Facing Carriers Today

Where fraud creates the most risk, and where CCC is focused

Limited Cross-Carrier Visibility

Fraud patterns that span multiple carriers can go unnoticed without broader visibility, sometimes until after a claim has already been paid.

Growing Digital Evidence Volume

Photos, documents, and other digital inputs provide important claim context, but reviewing them consistently becomes harder and more resource-intensive as claim volume grows.

Late Visibility Into Potential Risk

When potential fraud indicators surface later in the claim lifecycle, teams have fewer opportunities to investigate, which can slow resolution for straight-forward claims in the same queue.

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60%
of all fraud incidents are soft fraud, which is often difficult to prove.

*Source: Forbes, 2025

Frequently Asked Questions

Why is auto claims fraud increasingly difficult to identify?

What is CCC doing in the insurance fraud space?

Who should I contact to learn more about CCC’s fraud focus?

Is CCC announcing a new fraud product today?

Want to talk about fraud challenges in your claims process?

CCC is continuing to explore ways to support carriers as fraud challenges evolve. Contact your CCC account representative to discuss what your team is seeing and learn more.

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