Miles driven in the U.S. has long been a key indicator used by our industry to project the likely number of vehicles involved in accidents each year. With COVID-19 there appears to be significant change in how, when and where people are driving that may require our industry to re-assess what this metric is telling us.
Additionally, recent studies show that COVID-19 may lead to a long-term shift in the number of people working from home. Historically, most accidents happened during weekday evening rush hour; with less people commuting during and post-pandemic, this could have long-term implications for accidents and claims volume.
In this issue of CCC Trends, analyst Susanna Gotsch explores these trends and what potential changes the automotive industry might anticipate as we look toward 2021. Download the full PDF report here.