CCC™ X Data Exchange Powers Telematics Innovations for State Auto

Michelle Hellyar / CCC X, Company News, Insurance, Network, Uncategorized /

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Insurer is live with UBI and telematics-enabled claims, leveraging CCC’s ecosystem and hyperscale platform 

CCC Information Services Inc. and its affiliates (CCC) announced today that State Automobile Mutual Insurance Company (State Auto) is live on the CCC™ X data exchange, activating a broad range of telematics capabilities in support of the insurer’s vision to transform the policyholder experience through innovation. State Auto is using CCC X to connect with CCC ecosystem partners, including a major OEM, and to deliver usage-based insurance (UBI) programs and telematics-enabled claims, making it the first insurer in the industry to integrate crash event data into their CCC ONE® claims workflow. The CCC and State Auto relationship spans the carrier’s Personal and Commercial lines of business. State Auto is a leading digital provider of property and casualty insurance, exclusively through independent agents. CCC is a leading Software as a Service provider to the automotive, insurance, and collision repair industries.

“We’re excited to extend our partnership with CCC as we move forward together toward a more innovative future,” said Paul Stachura, Senior Vice President/Chief Claims and Risk Engineering (CARE) Officer, State Auto. “Telematics is a strategic imperative for us. CCC’s data exchange stands out as a way for us to quickly and easily access the data, providers, and applications needed to deliver exceptional experiences for customers while creating efficiencies and bottom-line impact for our business.”

CCC X aggregates and normalizes connected data from a rich variety of sources including beacons, dongles, mobile applications, fleet and professional devices, and connected cars. Powered by the CCC ONE™ Platform, CCC X passes connected car data to customers on the CCC network through software-driven workflows that serve the automotive ecosystem. Data accessed via CCC X can be deeply integrated into existing insurer business operations for UBI programs, increased claims automation, and more.

For State Auto, CCC X:

  • Receives data streamed from multiple sources, including a major OEM and a third-party device provider. Within the OEM program, CCC has made available to the market, State Auto will use actual driving behavior to identify consumers to engage with by advertising discounted insurance policies
  • Ingests telematics data from enrolled vehicles and provides additional analytics to help identify when an enrolled State Auto-insured vehicle is involved in an accident. Information regarding the potential accident is shared automatically with a State Auto first notice of loss representative, initiating the first steps in a comprehensive claims experience. State Auto can use this data to inform its decision-making in real-time, including vehicle routing and preferred method of inspection (based on carrier guidelines).

“CCC is proud to serve as the engine for State Auto’s telematics and connected data efforts,” said Naved Siddique, Group VP, Insurance Services Group for CCC. “We share their commitment to technology innovation and its power and impact on transforming the way insurance is delivered and serviced. We’ve worked with State Auto successfully for many years and are excited to help bring the full power of telematics to life.”

CCC’s hyperscale platform has processed data for billions of trips. The company has also processed nearly 200 million claims, including vehicle total loss valuations and vehicle repair estimates, making CCC X uniquely capable of enriching connected data in ways that support new business opportunities for customers and new experiences for consumers. CCC solutions are in use by more than 350 insurers, numerous OEMs, 24,000 collision repairers, and a range of third-party data and service providers.

Learn more about the CCC X™ data exchange.