CCC® Estimate – STP is an industry-first solution delivering AI-generated auto repair estimates with line-level detail in seconds without the need for human intervention
CHICAGO – MARCH 22, 2023 – CCC Intelligent Solutions Inc. (CCC), a leading cloud platform powering the P&C insurance economy, announces today Indiana Farmers Insurance is the latest auto insurer to leverage its industry-first AI-powered CCC® Estimate – STP solution. Estimate-STP uses advanced AI and insurer-driven rules to automatically initiate and populate detailed and actionable estimates in seconds. In market with 15 insurers, including 7 of the top 10 carriers based on direct written premium, representing 50% of U.S. auto claims volume, CCC Estimate – STP offers line level estimates from photos without the need for human intervention."Indiana Farmers Insurance is committed to providing our members with an exceptional claims experience," said Wes Sprinkle, President and CEO, Indiana Farmers Insurance. "By using CCC Estimate – STP we can reduce the time our members are without their vehicles. With a combination of AI and our own business rules, CCC helps us automate the repair estimate and frees up our claims representatives to focus on our relationship with members."CCC Estimate – STP uses a powerful combination of technologies, data, and partner connections to digitally generate comprehensive estimates for qualified repairable claims. The outcome is actionable estimates with line-level detail, including parts, labor operations and hours. CCC Estimate – STP is configurable by insurer, including claim eligibility thresholds and desired policyholder communication experiences.“Indiana Farmers Insurance epitomizes the customer-centricity and spirit of innovation that’s pulsing across the industry today,” said Mike Silva, Chief Commercial and Customer Success Officer, CCC. “Technology has an important role to play in the P&C insurance economy as participants face mounting pressures from macroeconomic trends and consumers, who have high expectations for service and personalization. The CCC cloud and our configurable AI-powered solutions are designed for speed and scale, helping businesses of any size quickly ramp on the latest technologies to meet their business objectives.”Learn more about CCC Estimate – STP.
Indiana Farmers Insurance is a Midwest-based company that writes auto, home, farm, and business insurance. Providing insurance solutions to our members has been our only mission since 1877. We are different than many insurance companies in that we are a mutual company with no stockholders or investors. We exist only to serve our policyholders. For more information visit indianafarmers.com.
CCC Intelligent Solutions Inc. (CCC), a subsidiary of CCC Intelligent Solutions Holdings Inc. (NASDAQ: CCCS), is a leading SaaS platform for the multi-trillion-dollar P&C insurance economy powering operations for insurers, repairers, automakers, part suppliers, lenders, and more. CCC cloud technology connects more than 30,000 businesses digitizing mission-critical workflows, commerce, and customer experiences. A trusted leader in AI, IoT, customer experience, network and workflow management, CCC delivers innovations that keep people’s lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
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