CCC News & Insights

March 31, 2020

CCC Helps Small Business Customers Connect to Resources, Relief Amid COVID-19 Pandemic

CCC Information Services Inc. (CCC) announces the creation of an information and resource page to help small businesses across the industry facing mounting challenges related to the COVID-19 pandemic. The resource guide includes links about the Small Business Administration loan program, related loan application forms, and information on legislative and industry relief efforts.“Every person, company, and industry is being impacted by the COVID-19 pandemic, and we understand the impact is often magnified for small businesses,” said Joseph Allen, general manager, senior vice president, automotive services group, CCC. “By making resources easier to access, our hope is to provide useful, relevant information to help our customers more easily connect to relief. It is important that we support the industry’s small businesses now more than ever.”The CCC Small Business Relief information can be found here.In addition, CCC is supporting collision repairers with digital tools that make daily work feasible while adhering to social distancing guidelines. CCC® Engage photo estimating and online repair scheduling work together to help shops continue to connect with customers seeking to initiate and schedule repairs without an in-person interaction. Shops can then use CCC’s electronic parts ordering solution to order and receive needed parts for repairs underway.