Crash Course 2018

Putting the AI in the Automotive Industry

Huge investments and bets are being made by automakers, tech companies, insurers and collision repairers, as companies position themselves to benefit from new technologies; technology that not only changes the types of vehicles consumers buy in the future, but how and when they buy, how they insure, and how they repair in the case of an accident. The increasing adoption of technology like Advanced Driver Assistance Systems (ADAS) provide OEMs, insurers, and repairers visibility into the future, where fewer accidents involving more complex vehicles means fewer collision parts sales, trickier risk assessment, and challenging repairs.

In Crash Course 2018, we look through the lens of the full auto ownership life cycle – from auto shopping to purchase through vehicle end of life, exploring how the ‘Buy’, ‘Drive’, ‘Crash’, and ‘Repair’ of the U.S. automotive market has trended and how it will change in the future.


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Advances in digitalization, artificial intelligence, the internet of things, and sensor and camera technology are driving dramatic changes and improvements in automotive technology. This year in Crash Course we examine how these advances are creating a ripple effect throughout the automotive ecosystem and driving change throughout the vehicle ownership lifecycle.

A snapshot of this year’s report.

The graphics above are just a small sample of the powerful insights you’ll find in this report. To trace the evolution of the industry and learn what these trends mean for the future of your business, take a closer look inside.

Don’t just wait around for Crash Course – stay up to date all year long.

Every month Susanna Gotsch summarizes her key observations in a brief video that will keep you current on what’s happening.


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