There are more than 13 million car accidents every year in the United States. After collisions, drivers are left to deal with damaged vehicles, looming insurance claims, and all the confusion and uncertainty that comes with them.
With Accident Advisor, automakers can now offer post-accident guidance services combining telematics, mobile and artificial intelligence to provide the industry’s first end-to-end post-collision experience for OEMs, insurers and drivers.
Through its CCC X™ data exchange, CCC receives telematics data from the OEM after the collision and converts it to actionable insights for the OEM. OEMs can use these insights when they check on whether the driver and other occupants are ok and then, at the driver's request, text the driver a link to access the Accident Advisor app.
The Accident Advisor app guides the drivers through the initial steps of the post-collision process - from providing a dos and don'ts checklist to helping them capture crash facts and photos, filing a report with their insurer, and finding a repair shop.
After documenting a crash, if their insurer participates in the Accident Advisor app, drivers can easily file a report with their insurer through the Accident Advisor app, injecting unprecedented immediacy and insight into claims resolution.
Using the OEM’s telematics crash data to provide actionable insights, CCC empowers OEMs to immediately connect to drivers after an accident by texting a link to the Accident Advisor app. Drivers are then guided through the post-collision process.
From on-scene photos to collision documentation, CCC Accident Advisor allows vital information to be delivered to insurance providers. Using this information, insurers can guide drivers through post-collision checklists and claims processes.
CCC Accident Advisor brings the power, ease and convenience of mobile apps to the post-collision experience. CCC Accident Advisor helps OEMs and insurers provide guidance and comfort to their customers following a crash.
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