Posts Tagged ‘covid-19’

CCC Trends with Susanna Gotsch – Claims Frequency Down Yet Repair Costs and Time Remain Up in Q2 2020

CCC Corporate / CCC Trends, Industry News, Uncategorized /

With numerous public insurers reporting Q2 2020 and first half CY 2020 results, a common theme has emerged. Collision and property damage liability claim frequencies for Q2 2020 were reported down between 20 – 40 percent, while claim severities were reported up between 10 – 20 percent. In this month’s edition of CCC Trends, analyst […]

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CCC Auto Claims Snapshot – July 2020

Michelle Hellyar / Auto Claims Snapshot, Auto Insurance, Collision Repair /

National U.S. July 2020 repairable appraisal counts continue to recover, albeit slowly. After a decline of -45 percent in April 2020, repairable appraisal counts were down only -20.5 percent in July 2020. With new cases of the COVID-19 virus surging in areas of the country, and numerous areas stalling re-opening, it’s perhaps not surprising that […]

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How Automotive Lenders Can Improve Total Loss Efficiency in 3 Easy Steps

Tarek Wiley / Auto-Finance, COVID-19, Total Loss Care /

Automotive finance lenders have been feeling the impacts of COVID-19 on day-to-day business operations. Call duration is up. Resources remain stretched. And while lenders prioritize calls with concerned customers, insurance carriers wait on hold, delaying what is already a time-consuming total loss process. As the world begins to open again, lenders should evaluate whether their […]

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CCC Trends with Susanna Gotsch – Increase Risk of an Open Road

CCC Corporate / CCC Trends /

  COVID-19 is dramatically changing driving behavior nationwide. While claims and miles driven are decreasing, one thing has increased – drivers’ appetite for risk. The reduction in U.S. daily trips taken and miles driven resulted in 65 percent less miles traveled in April 2020 versus January 2020. Speeding during COVID-19 increased by 27 percent. In […]

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5 Steps to Prepare Your Repair Shop for Post-Quarantine Success

CCC Corporate / Carwise, Collision Repair, COVID-19 /

A recent CCC Trends article quantified the impact of the COVID-19 pandemic and resulting shelter-at-home orders on both driving and accident frequency. It provides good insight from a national level and confirms that this is being felt by everyone in the collision repair industry, though most don’t need national studies to realize business has slowed. […]

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CCC Trends with Susanna Gotsch – June 2020

CCC Corporate / CCC Trends /

Historically, Memorial Day weekend losses have accounted for “approximately 30 percent of non-comprehensive losses for the full month of May.” In the midst of the COVID-19 crisis, Memorial Day weekend auto trends will likely be very different from prior years. In this month’s edition of CCC Trends, Susanna Gotsch predicts what Memorial Day weekend 2020 […]

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COVID-19 Accelerates Digital Adoption in Insurance Industry

Michelle Hellyar / Auto Insurance, COVID-19, Industry News /

In a recent article for Property Casualty 360, CCC’s CCC’s senior Vice President of Product Management, Strategy Jason Verlen explored some new dynamics that we’re seeing unfold within the insurance claims industry as a result of the coronavirus pandemic. Jason writes, “The spread of COVID-19 has dramatically changed our world, upending everything from our daily […]

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CCC Trends with Susanna Gotsch – May 2020

CCC Corporate / CCC Trends /

In this month’s edition of CCC Trends, Susanna Gotsch analyzes emerging auto accident trends due to COVID-19– from shifts in the total cost of repair, impact on vehicle sales to severe weather. To check out the rest of the #CCCTrends series, visit CCC’s YouTube channel. Download the full pdf here.

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