Posts Tagged ‘collision repair’

Industry Trends with Susanna Gotsch – April 2019

Connor Jenkins / CCC Trends, Crash Course /

Self-service claims and repair scheduling capabilities via digital devices are just two examples of how our industry is using technology to ‘shift-left’ – providing customers with enhanced self-service capabilities via technology that ensures the same or better level of customer service and engagement. In this month’s edition of CCC Industry Trends, Susanna Gotsch explores how […]

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Industry Trends with Susanna Gotsch – February 2019

Connor Jenkins / CCC Trends, Crash Course /

The cost of vehicles has risen as automakers have increased the complexity of vehicles with more safety features, telematics, and other technology. In this month’s edition of Industry Trends, Susanna addresses the consequences of those rising vehicle costs and what it means for your business. To check out the rest of the #CCCTrends series, visit CCC’s […]

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CCC Introduces the World’s First Artificial Intelligence Estimating Tool

Michelle Hellyar / Collision Repair, Company News, Industry News, Telematics /

CCC Information Services Inc. (CCC) introduced today the world’s first in-production AI solution for vehicle collision estimates. CCC® Smart Estimate (Smart Estimate) leverages CCC’s estimating logic and AI photo analytics capabilities to pre-populate an estimate with suggestions for human estimators to review, edit, and advance. Through the process, Smart Estimate AI and human estimators learn […]

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A Sneak Peek at What CCC Has in Store for 2016

CCC Corporate / Collision Repair Newsletter /

We’re excited about what 2016 holds for the collision repair industry. A lot of attention was placed on vehicle technology last year and there’s even more to come in 2016.  But what about collision repair technology to improve the consumer experience? In 2015, CCC delivered many firsts to the industry such as: Electronic signature capability in […]

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The Benefits of Ordering Parts with CCC ONE

CCC Corporate / Collision Repair /

CCC ONE customers are ordering parts electronically using CCC ONE every day, saving them time and money and helping their shop run more efficiently.  This graphic lays out the 4 major benefits of this feature that all Repair Workflow customers already have access to! Our Parts-A-Palooza crew is currently making their way around the U.S., […]

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Go Shopping for Parts

CCC Corporate / Collision Repair Newsletter /

We’ve added parts shopping functionality to the CCC ONE Repair Workflow desktop solution, making it even easier for estimators to shop for parts! Now, live parts pricing and inventory are available on-screen while the estimate is being written. Parts are then placed into a shopping cart for easy review and one-click electronic ordering. The parts […]

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Partsapalooza: We’re on Tour!

CCC Corporate / Collision Repair Newsletter /

Have you been searching for a better way to manage parts? Our parts rock stars are hitting the road to help shops like yours electronically manage parts orders in CCC ONE. When you order parts in CCC ONE, you can expect fewer returns, better cycle times, and fewer invoicing headaches. But many shops are still […]

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Collision Repairers Get New Tools to Improve the Consumer Experience with Mobile Technology Enhancements from CCC

Michelle Hellyar / Collision Repair, Company News /

CCC  announced today enhancements to its suite of consumer solutions, helping repair facilities provide a more streamlined experience to customers throughout the repair process. CCC ONE® Update Plus will now offer proactive text messaging that includes pertinent shop and estimate information. CCC ONE® Repair Workflow will now include digital signature capabilities, allowing customers to authorize […]

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