Posts Tagged ‘collision repair’

Industry Trends with Susanna Gotsch – June 2019

Connor Jenkins / Crash Course, Trends /

In this month’s edition of Industry Trends, Susanna breaks down the changes in vehicle complexity, repair costs and cycle time and how they drive us to rethink the entirety of the customer’s repair experience from crash to keys. How can our industry use technology to rethink the consumer claim and repair experience, placing more capabilities […]

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Industry Trends with Susanna Gotsch – April 2019

Connor Jenkins / Crash Course, Trends /

Self-service claims and repair scheduling capabilities via digital devices are just two examples of how our industry is using technology to ‘shift-left’ – providing customers with enhanced self-service capabilities via technology that ensures the same or better level of customer service and engagement. In this month’s edition of CCC Industry Trends, Susanna Gotsch explores how […]

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Industry Trends with Susanna Gotsch – February 2019

Connor Jenkins / Crash Course, Trends /

The cost of vehicles has risen as automakers have increased the complexity of vehicles with more safety features, telematics, and other technology. In this month’s edition of Industry Trends, Susanna addresses the consequences of those rising vehicle costs and what it means for your business. To check out the rest of the #CCCTrends series, visit CCC’s […]

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Industry Trends with Susanna Gotsch – January 2019

Connor Jenkins / Crash Course, Trends /

  What is to come in 2019? Hard to believe yet another full year has passed by –and yet here we are, at the start of 2019. Among the top stories of 2018 within the collision repair and insurance industries were those underscoring the growing complexity of vehicles, their repairs, and the demands among consumers […]

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CCC Introduces the World’s First Artificial Intelligence Estimating Tool

Michelle Hellyar / Collision Repair, Company News, Industry News, Telematics /

CCC Information Services Inc. (CCC) introduced today the world’s first in-production AI solution for vehicle collision estimates. CCC® Smart Estimate (Smart Estimate) leverages CCC’s estimating logic and AI photo analytics capabilities to pre-populate an estimate with suggestions for human estimators to review, edit, and advance. Through the process, Smart Estimate AI and human estimators learn […]

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A Sneak Peek at What CCC Has in Store for 2016

Abby Wilson / Collision Repair Newsletter /

We’re excited about what 2016 holds for the collision repair industry. A lot of attention was placed on vehicle technology last year and there’s even more to come in 2016.  But what about collision repair technology to improve the consumer experience? In 2015, CCC delivered many firsts to the industry such as: Electronic signature capability in […]

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The Benefits of Ordering Parts with CCC ONE

Abby Wilson / Collision Repair /

CCC ONE customers are ordering parts electronically using CCC ONE every day, saving them time and money and helping their shop run more efficiently.  This graphic lays out the 4 major benefits of this feature that all Repair Workflow customers already have access to! Our Parts-A-Palooza crew is currently making their way around the U.S., […]

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Go Shopping for Parts

Abby Wilson / Collision Repair Newsletter /

We’ve added parts shopping functionality to the CCC ONE Repair Workflow desktop solution, making it even easier for estimators to shop for parts! Now, live parts pricing and inventory are available on-screen while the estimate is being written. Parts are then placed into a shopping cart for easy review and one-click electronic ordering. The parts […]

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Partsapalooza: We’re on Tour!

Jaclyn Sorci / Collision Repair Newsletter /

Have you been searching for a better way to manage parts? Our parts rock stars are hitting the road to help shops like yours electronically manage parts orders in CCC ONE. When you order parts in CCC ONE, you can expect fewer returns, better cycle times, and fewer invoicing headaches. But many shops are still […]

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