Southeast Toyota Distributors Selects CCC for Collision Parts Marketing

Michelle Hellyar / Auto OEMs, CCC Promote, Toyota /

Market tests of CCC® Promote deliver strong increases in parts sales, process efficiencies CCC Information Services Inc. (CCC) announced today that Southeast Toyota Distributors, LLC will leverage the CCC® Promote technology to provide its dealers with a powerful new marketing solution to price and promote parts to thousands of collision repair facilities while estimates are […]

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Mobile Photography & Claims: Changing the Game

Admin / Collision Repair, Industry News, Insurance, Telematics, Trends, Uncategorized /

Process automation is making its way through the insurance industry, delivering operational efficiencies in many areas. For underwriting and distributing personal and small business insurance, carriers are struggling to balance providing in-person inspections of customs risk exposures with delivering quotes and prices in minutes. Mobile technology, photos, and artificial intelligence are promising to close the […]

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CCC Enables Repairers to Reach Customer Engagement Milestone

Michelle Hellyar / Collision Repair, Company News /

Through CCC ONE® UpdatePlus, collision repairers communicated digitally with a record one million of their customers in a single month, transforming their customer experience through targeted communications CCC Information Services Inc. (CCC) announced today that a new customer engagement milestone was reached through its CCC ONE® Platform. In the third quarter, CCC ONE powered nearly […]

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The Houston Astros: A Playbook for Innovation?

Admin / Insurance, Uncategorized /

By: Jason Verlen, SVP, Product Management, CCC Information Services Inc. As of this writing, the Houston Astros are heading to the playoffs, representing the AL West. But not long ago, the outlook wasn’t so rosy for Houston’s boys of summer. In 2013, the Astros finished last place in their division posting a record of 51-111. […]

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Industry Trends with Susanna Gotsch – October 2019

Connor Jenkins / Crash Course, Trends /

How are weather events like hail impacting claim frequency and cost of collision repairs? Hurricane season is upon us, and the cleanup and needed reconstruction from the devastating damage sustained in the Bahamas by Hurricane Dorian are a reminder of how much damage Mother Nature can cause. In this month’s episode of CCC Trends, Susanna […]

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CCC Introduces Pinnacle Referral Program

Connor Jenkins / CCC Pinnacle Yard Management /

CCC Pinnacle: Referral Program Share your secret to a more profitable yard To celebrate and encourage collaboration within the recycler community, CCC is offering a referral program for you and your friends. Refer a friend to CCC Pinnacle, and you and your friend each receive one free month* of your CCC Pinnacle subscription.  CCC Pinnacle helps yard managers do […]

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Industry Trends with Susanna Gotsch – August 2019

Connor Jenkins / Crash Course, Trends /

In this month’s edition of Industry Trends, Susanna Gotsch analyzes changes in demography, whether it’s where people are living, which portion of the population is working and driving most, and where people are choosing to live. Demographics give us a better understanding of the automotive claims and collision repair industry’s decline in claim frequency and […]

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Industry Trends with Susanna Gotsch – July 2019

Connor Jenkins / Crash Course, Trends /

In this month’s edition of Industry Trends, Susanna Gotsch breaks down the new challenges in collision repair as more computers, sensors, substrate metals, new welding and joining techniques, and more are added to vehicles. How can our industry rethink the collision repair process and address the increase in vehicle complexity?  To check out the rest […]

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Industry Trends with Susanna Gotsch – June 2019

Connor Jenkins / Crash Course, Trends /

In this month’s edition of Industry Trends, Susanna breaks down the changes in vehicle complexity, repair costs and cycle time and how they drive us to rethink the entirety of the customer’s repair experience from crash to keys. How can our industry use technology to rethink the consumer claim and repair experience, placing more capabilities […]

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