Industry Trends with Susanna Gotsch – March 2018

Susanna Gotsch / Crash Course, Trends /

Over the last several decades, automakers and safety groups changed vehicle design to improve the overall crashworthiness of vehicles. These updated vehicles do a better job of protecting vehicle occupants from injury and fatality, and have lower repair costs from redesign of vehicle components such as bumpers. More recently, technology designed to avoid a crash […]

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CCC Open Shop Surpasses 500,000 Assignments on an Annualized Basis

Michelle Hellyar / Collision Repair, Company News /

CCC® Open Shop Surpasses 500,000 Assignments on an Annualized Basis The electronic method of communication between non-DRP repair shops and auto insurers delivers results, efficiency CCC Information Services Inc. (CCC) announced today that its CCC® Open Shop solution (Open Shop) is now facilitating more than 500,000 assignments on an annualized basis. Open Shop is the […]

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CCC Publishes 2018 Crash Course Report

Chad Parker / Company News, Crash Course, Industry News /

Putting the AI in the Automotive Industry Huge investments and bets are being made by automakers, tech companies, insurers and collision repairers, as companies position themselves to benefit from new technologies; technology that not only changes the types of vehicles consumers buy in the future, but how and when they buy, how they insure, and how they repair in […]

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WeGoLook Connects to the CCC ONE® Platform

Michelle Hellyar / Collision Repair, Company News /

WeGoLookÒ Connects to the CCC ONE® Platform On-demand workforce provides CCC customers with new options to rapidly facilitate claims   Oklahoma City, OK, February 27, 2018 –WeGoLookÒ, an on-demand workforce solutions provider and subsidiary of Crawford & Company®, announced today it will connect to the CCC ONE® platform (CCC ONE), a hyperscale cloud platform developed […]

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AI in Claims – It’s Happening Now

John Haller / Insurance /

By John Haller, Chief Data Scientist & Christoph Plenio, Vice President R&D, CCC Artificial Intelligence, Machine Learning, and Deep Learning are more than futuristic concepts. These technologies are impacting the insurance industry in a significant way right now and this impact is likely to increase in the near future. The idea of Artificial Intelligence (AI), […]

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Industry Trends with Susanna Gotsch – February 2018

Susanna Gotsch / Crash Course, Trends /

It has been suggested that the world today is experiencing the Fourth Industrial Revolution, as technologies such as mobile digitalization, artificial intelligence, automation, the internet of things, machine learning, voice recognition and others have begun to merge the physical and digital worlds. Personal mobility is one of many areas undergoing dramatic change, and given that […]

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Role Insurers Play in Body Shop Success

Bart Mazurek / Collision Repair, Insurance /

When it comes to customer service, the claims process represents a great opportunity for all stakeholders. This is especially true in APD claims, where the right technologies, communication efforts, and coordination among participants can help the vehicle owner efficiently finalize his/her claim, fostering lifelong loyalty. What happens when there is a hiccup somewhere along the […]

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Industry Trends with Susanna Gotsch – January 2018

Susanna Gotsch / Crash Course, Trends /

As we head into 2018, automotive and technology companies continue their race towards vehicle autonomy. Daily headlines provide accelerated timelines when autonomous vehicles will be available in large numbers, communicating with one another via vehicle-to-vehicle and vehicle-to-infrastructure communication. To check out the rest of the series visit CCC’s YouTube channel. Download the full PDF here. […]

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CCC Responds to Industry Feedback with Continued Support for EMS and Changes to CCC Secure Share™ Network

Michelle Hellyar / Collision Repair, Company News /

After listening to customers and industry stakeholders, CCC Information Services Inc. (CCC) today announced it will continue its support for the export of Estimate Management Standard (EMS) files. The company also announced today changes to its CCC Secure Share™ network (Secure Share), which leverages a cloud-based platform to enable the secure distribution of data between […]

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Streamlining Financial Data – a Win-Win

Bart Mazurek / Collision Repair, Perspectives /

If you think about it, body shops must keep several balls in the air; along with the day-to-day demands of running a small business, they manage inventory of in-stock parts, order parts for incoming jobs, schedule jobs, attract and retain the right labor to complete quality work, etc., etc.  In addition, they may also be […]

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