CCC Helps Small Business Customers Connect to Resources, Relief Amid COVID-19 Pandemic

Michelle Hellyar / Client Updates, Collision Repair, Company News, COVID-19 /

CCC Information Services Inc. (CCC) announces the creation of an information and resource page to help small businesses across the industry facing mounting challenges related to the COVID-19 pandemic. The resource guide includes links about the Small Business Administration loan program, related loan application forms, and information on legislative and industry relief efforts. “Every person, […]

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Operating in the COVID-19 Environment: Helping Customers and Operations Navigate a Touchless Claims Experience

CCC Corporate / Client Updates, Collision Repair, COVID-19, Insurance /

Mobile MOI helps to enable digital claims, deliver customer experience, and improve cycle times. With COVID-19, and calls for Social Distancing, mobile MOI is emerging as an essential tool to support claims staff and policyholders. COVID-19 (coronavirus) is moving quickly across the globe and with each passing day we learn more about the virus from […]

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CCC Publishes Crash Course 2020 Trends Report Covering the Automotive, Claims, and Collision Industries

Michelle Hellyar / Company News, Crash Course, Industry News /

CCC Information Services Inc. (CCC) today released Crash Course 2020, a data-driven report covering the business, consumer, and technology trends shaping the automotive, claims, and collision industries. Crash Course 2020 marks the 25th anniversary of the industry-leading report, which this year explores the future of personal transportation including: AI, ADAS, driverless vehicles, data access, digital […]

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COVID19 – What It Might Mean For Our Industry

CCC Corporate / Client Updates, COVID-19 /

As of late February 2020, there have been over 82,000 known cases of the coronavirus, or COVID-19. Tragically, over 2,800 individuals, the majority in China, have lost their lives to the virus. As new cases are diagnosed across multiple continents, fears of a global pandemic are very real. As fears mount, the stock market has […]

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CCC CEO Message to Clients on COVID-19

CCC Corporate / Client Updates, Company News, COVID-19 /

To Our Customers: As our country and the world continue to respond to the growing impact of COVID-19 (the coronavirus), I wanted to let you know the steps that CCC has taken to protect our employees and our customers in this extraordinary time. Our guiding principles have been the safety of our employees and maintaining […]

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CCC Trends with Susanna Gotsch – February 2020

Connor Jenkins / CCC Trends /

In this month’s edition of CCC Industry Trends, Susanna Gotsch analyzes the opportunities and challenges our industry will face as new technology transforms mobility– from autonomous vehicles, voice technology, IoT hardware, 5G connectivity, intelligent automation, industrial software, robotics, semiconductors, extended reality, to quantum computing. Shifting demographics, increased cost of repair, slowing vehicle sales, and changing […]

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Join CCC at NADA

CCC Corporate / Uncategorized /

Join CCC at Booth #5759N Add our booth to your NADA exhibitors list.  As more body shops order collision parts online, your dealership needs a solution that helps you compete. Stop by our NADA booth this year to learn how CCC Parts can help you reach the right customers while also streamlining transactions. The 2020 NADA […]

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CCC Trends with Susanna Gotsch – January 2020

Connor Jenkins / CCC Trends, Crash Course /

Did you know that in metro areas, nearly half of trips taken are less than three miles? Micro mobility solutions like shared bikes, e-bikes, and e-scooters are cropping up all over cities with large populations, providing new opportunities for connected data. In this month’s edition of CCC Trends, Susanna Gotsch analyzes the emergence of micro-mobility […]

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American Honda Becomes the First OEM to Integrate Cloud Diagnostics Directly into the CCC™ X Data Exchange

CCC Corporate / Company News, Uncategorized /

CCC® Diagnostics Simplifies Scanning Process for Repair Facilities, Minimizing Hardware, Software Requirements CCC Information Services (CCC) and American Honda Motor Co., Inc. (American Honda) announce that the OEM becomes the first to integrate its diagnostics scanning cloud technology into the CCC™ X data exchange, simplifying scanning and reporting for Honda and Acura vehicles. Honda diagnostics […]

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Industry Trends with Susanna Gotsch – December 2019

Connor Jenkins / CCC Trends, Crash Course /

Repairers are facing numerous challenges and demands from the vehicles themselves, as well as their customers. Consolidation is occurring quickly across all parts of the collision repair industry, as demands for capital investment for training and equipment grows. In this month’s CCC Trends, Susanna Gotsch analyzes changes in the collision repair industry. To check out […]

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