The Benefits of CCC Engage
Your customers are accustomed to a modern digital experience when interacting with businesses online. They appreciate tools and functionality that support them in their decision-making. The innovative features of CCC Engage were designed to enhance your digital storefront and empower customers to get involved in the repair process from the outset, which can help boost your capture rate while improving the overall customer experience.
Engage customers 24/7 so they are more likely to choose your shop.
Make it easy for customers to find you and request an estimate from anywhere.
Streamline the customer engagement process, from estimates to appointments to check-in.
Make your digital storefront work harder – even when you’re closed.
With more customer-friendly features than ever, CCC Engage will make your digital storefront stand out to potential customers, when they need you most. Even when your shop is closed, you’ll be helping customers submit estimate requests and schedule appointments. That means you’ll be qualifying leads you might have missed, 24/7.
Let your customers jumpstart the estimate process.
Guides customers to submit damage photos on their smartphone
Seamlessly integrated in your Carwise profile and website
Photos and information are sent right to your shop for an estimate, creating a qualified lead
Your customers can book online – any time.
Track leads through Carwise
Customize appointment slots
Estimator schedules are automatically integrated
Save time for your customers and your team.
Customer info synched with Appointments
Electronically delivers estimates and status updates
Available as free-standing kiosk, tablet or counter-mounted hybrid
Get CCC Engage today! Fill out the form to learn more.