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The Benefits of CCC Engage

Your customers are accustomed to a modern digital experience when interacting with businesses online. They appreciate tools and functionality that support them in their decision-making. The innovative features of CCC Engage were designed to enhance your digital storefront and empower customers to get involved in the repair process from the outset, which can help boost your capture rate while improving the overall customer experience.

  • 01

    Always on

    Engage customers 24/7 so they are more likely to choose your shop.

  • 02

    Mobile

    Make it easy for customers to find you and request an estimate from anywhere.

  • 03

    Fully Integrated

    Streamline the customer engagement process, from estimates to appointments to check-in.

Make your digital storefront work harder – even when you’re closed.

With more customer-friendly features than ever, CCC Engage will make your digital storefront stand out to potential customers, when they need you most. Even when your shop is closed, you’ll be helping customers submit estimate requests and schedule appointments. That means you’ll be qualifying leads you might have missed, 24/7.

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    Photo Estimate

    Let your customers jumpstart the estimate process.

    Guides customers to submit damage photos on their smartphone

    Seamlessly integrated in your Carwise profile and website

    Photos and information are sent right to your shop for an estimate, creating a qualified lead

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    Appointments

    Your customers can book online – any time.

    Track leads through Carwise

    Customize appointment slots

    Estimator schedules are automatically integrated

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    Lobby

    Save time for your customers and your team.

    Customer info synched with Appointments

    Electronically delivers estimates and status updates

    Available as free-standing kiosk, tablet or counter-mounted hybrid

Get CCC Engage today! Fill out the form to learn more.