Trends

Industry Trends with Susanna Gotsch – January 2020

Connor Jenkins / Crash Course, Trends /

Did you know that in metro areas, nearly half of trips taken are less than three miles? Micro mobility solutions like shared bikes, e-bikes, and e-scooters are cropping up all over cities with large populations, providing new opportunities for connected data. In this month’s edition of CCC Trends, Susanna Gotsch analyzes the emergence of micro-mobility […]

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Industry Trends with Susanna Gotsch – December 2019

Connor Jenkins / Crash Course, Trends /

Repairers are facing numerous challenges and demands from the vehicles themselves, as well as their customers. Consolidation is occurring quickly across all parts of the collision repair industry, as demands for capital investment for training and equipment grows. In this month’s CCC Trends, Susanna Gotsch analyzes changes in the collision repair industry. To check out […]

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Industry Trends with Susanna Gotsch – November 2019

Connor Jenkins / Crash Course, Trends /

As we head into the final months of 2019 we start to ask – what can we expect in 2020? In this month’s edition of CCC Trends, Susanna breaks down the trends in claim frequency, vehicle ownership, total cost of repair, and vehicle complexity. To check out the rest of the #CCCTrends series, visit CCC’s YouTube […]

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Mobile Photography & Claims: Changing the Game

Admin / Collision Repair, Industry News, Insurance, Telematics, Trends, Uncategorized /

Process automation is making its way through the insurance industry, delivering operational efficiencies in many areas. For underwriting and distributing personal and small business insurance, carriers are struggling to balance providing in-person inspections of customs risk exposures with delivering quotes and prices in minutes. Mobile technology, photos, and artificial intelligence are promising to close the […]

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Industry Trends with Susanna Gotsch – October 2019

Connor Jenkins / Crash Course, Trends /

How are weather events like hail impacting claim frequency and cost of collision repairs? Hurricane season is upon us, and the cleanup and needed reconstruction from the devastating damage sustained in the Bahamas by Hurricane Dorian are a reminder of how much damage Mother Nature can cause. In this month’s episode of CCC Trends, Susanna […]

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Industry Trends with Susanna Gotsch – August 2019

Connor Jenkins / Crash Course, Trends /

In this month’s edition of Industry Trends, Susanna Gotsch analyzes changes in demography, whether it’s where people are living, which portion of the population is working and driving most, and where people are choosing to live. Demographics give us a better understanding of the automotive claims and collision repair industry’s decline in claim frequency and […]

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Industry Trends with Susanna Gotsch – July 2019

Connor Jenkins / Crash Course, Trends /

In this month’s edition of Industry Trends, Susanna Gotsch breaks down the new challenges in collision repair as more computers, sensors, substrate metals, new welding and joining techniques, and more are added to vehicles. How can our industry rethink the collision repair process and address the increase in vehicle complexity?  To check out the rest […]

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Industry Trends with Susanna Gotsch – June 2019

Connor Jenkins / Crash Course, Trends /

In this month’s edition of Industry Trends, Susanna breaks down the changes in vehicle complexity, repair costs and cycle time and how they drive us to rethink the entirety of the customer’s repair experience from crash to keys. How can our industry use technology to rethink the consumer claim and repair experience, placing more capabilities […]

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