Insurance

CCC Information Services Reports Accelerated Growth of Photo Estimate and AI-Supported Claims in Response to COVID-19

Michelle Hellyar / Company News, Insurance /

Infographic of photo method inspection as a percentage of claims volume among individual insurers, adoption during COVID-19. Insurance carriers show strong growth and sustained use of photos as a method of inspection in response to COVID-19. CCC Information Services Inc. (CCC) reports today that photo estimates and AI-supported claims have expanded at a record pace exceeding double-digit growth since the beginning of the year. The rapid adoption of digital technology is in […]

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Shelter at Home – Impact of COVID-19 on Auto Accident Frequency

CCC Corporate / Client Updates, Collision Repair, COVID-19, Data, Industry News, Insurance, Perspectives /

Impact of Shelter at Home Orders   The New York Times reported as of April 2nd, “… [there are] 297 million people in at least 38 states, 48 counties and 14 cities and two territories are being urged to stay at home.”(i)  The state of California was the first to issue this decision, with the order effective March 19th.      Overall miles driven are already seeing a dramatic drop.  Daily traffic volume trends nationally had […]

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Operating in the COVID-19 Environment: Helping Customers and Operations Navigate a Touchless Claims Experience

CCC Corporate / Client Updates, Collision Repair, COVID-19, Insurance /

Mobile MOI helps to enable digital claims, deliver customer experience, and improve cycle times. With COVID-19, and calls for Social Distancing, mobile MOI is emerging as an essential tool to support claims staff and policyholders. COVID-19 (coronavirus) is moving quickly across the globe and with each passing day we learn more about the virus from […]

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Mobile Photography & Claims: Changing the Game

CCC Corporate / CCC Trends, Collision Repair, Industry News, Insurance, Telematics, Uncategorized /

Process automation is making its way through the insurance industry, delivering operational efficiencies in many areas. For underwriting and distributing personal and small business insurance, carriers are struggling to balance providing in-person inspections of customs risk exposures with delivering quotes and prices in minutes. Mobile technology, photos, and artificial intelligence are promising to close the […]

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The Houston Astros: A Playbook for Innovation?

CCC Corporate / Insurance, Uncategorized /

By: Jason Verlen, SVP, Product Management, CCC Information Services Inc. As of this writing, the Houston Astros are heading to the playoffs, representing the AL West. But not long ago, the outlook wasn’t so rosy for Houston’s boys of summer. In 2013, the Astros finished last place in their division posting a record of 51-111. […]

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CCC Introduces World’s First End-to-End Connected Safety Experience

Michelle Hellyar / Accident Advisor, Company News, Industry News, Insurance, Network /

Volvo Car USA will be the first automaker to leverage CCC® Accident Advisor to help keep drivers safe, informed, and in control in the minutes following an auto accident There are more than 13 million auto accidents every year in the U.S., most leaving drivers feeling confused and uncertain of what to do in the […]

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CCC™ X Data Exchange Powers Telematics Innovations for State Auto

CCC Corporate / CCC X, Company News, Insurance, Network, Uncategorized /

CCC Information Services Inc. and its affiliates (CCC) announced today that State Automobile Mutual Insurance Company (State Auto) is live on the CCC™ X data exchange, activating a broad range of telematics capabilities in support of the insurer’s vision to transform the policyholder experience through innovation. State Auto is using CCC X to connect with […]

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Auto Claims Count Data Reflects Slow Growth

CCC Corporate / Insurance, Telematics /

Private passenger auto insurance had been experiencing a steady rate of declining claim frequency over the last two decades with a variety of factors having been identified as contributors to the trend, including an aging population, fewer miles driven, graduated licensing for teenagers, higher deductibles and more vehicles than drivers. Several additional factors came into […]

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