Insurance

Auto Claims Count Data Reflects Slow Growth

Susanna Gotsch / Insurance, Telematics /

Private passenger auto insurance had been experiencing a steady rate of declining claim frequency over the last two decades with a variety of factors having been identified as contributors to the trend, including an aging population, fewer miles driven, graduated licensing for teenagers, higher deductibles and more vehicles than drivers. Several additional factors came into […]

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A Data Explosion on the Open Road

Jason Verlen / Insurance, Telematics /

A growing telematics market means that insurance carriers are drowning in data. We could build an ark and hope to ride it out. But wouldn’t it be better if we could monetize this flood? Insurance carriers wouldn’t be blamed for thinking that they’llsoon be less in the business of insurance and more in the business of […]

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AI in Claims – It’s Happening Now

John Haller / Insurance /

By John Haller, Chief Data Scientist & Christoph Plenio, Vice President R&D, CCC Artificial Intelligence, Machine Learning, and Deep Learning are more than futuristic concepts. These technologies are impacting the insurance industry in a significant way right now and this impact is likely to increase in the near future. The idea of Artificial Intelligence (AI), […]

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Role Insurers Play in Body Shop Success

Bart Mazurek / Collision Repair, Insurance /

When it comes to customer service, the claims process represents a great opportunity for all stakeholders. This is especially true in APD claims, where the right technologies, communication efforts, and coordination among participants can help the vehicle owner efficiently finalize his/her claim, fostering lifelong loyalty. What happens when there is a hiccup somewhere along the […]

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CCC Uses a Single Photo to Usher in New Era of Smart Claims

Michelle Hellyar / Insurance /

Artificial Intelligence (AI) Comes to Life in CCC Smart Total Loss™ Solution, Improving Accuracy, Expediency for Total vs. Repair Decision Chicago, IL, OCTOBER 16, 2017 –CCC Information Services Inc. (CCC) introduced today its CCC Smart Total Loss™ solution, an AI-powered claims solution that uses and analyzes a single photo to help auto insurers predict a […]

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‘Upscale Millennials’ more likely to adopt Usage-based Insurance

Deke Phillips / Insurance /

(as published on Property Casualty 360) New research has found that nearly a third of millennials — those born between 1982 and 2000 — qualify as urban professionals earning in excess of $75,000 per year, according to Nielsen. That represents approximately 24 million U.S. consumers — a massive number by any stretch, and one that continues to grow […]

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It’s Time to Make Telematics Actionable

Greg Bannon / Insurance, Perspectives /

(As published on Property Casualty 360.) Something is missing from the current discussion around telematics. Usage-based insurance (UBI) gets a lot of well-deserved attention, discussions around how telematics can be used in claims is growing, and the connected car vs. mobile vs. onboard diagnostics (OBD) as the dominate/preferred data collection method is being debated. But, […]

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Investing in Mobile Tech: The Way Forward

David Bliss / Insurance, Perspectives /

Quick, what’s in your hand right now? If you’re like most people, it’s probably your mobile phone. In just a few short years, our mobile device has become the one thing we can’t live without. Each day we use it for everything from buying coffee, hailing rides, and taking photos to boarding airplanes, depositing checks […]

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CCC DRIVE™ Platform Harnesses the Power of Telematics to Significantly Improve Claims Management

Michelle Hellyar / Company News, Insurance /

New suite of telematics-enabled claims offerings uses real-time driving data to automatically detect a crash, initiate the FNOL process, predict the optimal method-of-inspection, and determine the likelihood of physical injury at the moment of impact CCC Information Services Inc. (“CCC”), together with its affiliated companies, has launched a new suite of telematics-enabled claims offerings that […]

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Telematics in Auto Claims is Inevitable

Scott Palmer / Insurance, Perspectives /

(This article was first published in PropertyCasualty360.) The use of telematics data in claims likely holds more value for your organization than the use of this data in underwriting. This assertion may not be capturing many headlines, but telematics integrated into the claims process represents a powerful proposition for insurers and consumers. And, this technology […]

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