Collision Repair

5 Steps to Prepare Your Repair Shop for Post-Quarantine Success

Connor Jenkins / Carwise, Collision Repair, COVID-19 /

5 Steps to Prepare Your Collision Repair Shop for Post-Quarantine Success A recent CCC Trends article quantified the impact of the COVID-19 pandemic and resulting shelter-at-home orders on both driving and accident frequency. It provides good insight from a national level and confirms that this is being felt by everyone in the collision repair industry, though most don’t need national studies to realize business has slowed. […]

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Gulf States Toyota, Inc. Selects CCC for Collision Parts Marketing

Michelle Hellyar / Auto OEMs, CCC Promote, Collision Repair, Company News, Network, Parts /

CCC® Promote enables upfront promotional pricing to thousands of collision repairers as estimates are being written.   CCC Information Services Inc. (CCC) announces today that Gulf States Toyota, Inc. will leverage the CCC® Promote technology to provide its dealers with a powerful new marketing solution to price and promote parts to thousands of collision repair facilities while estimates are being written. CCC Promote is powered by the CCC ONE® platform, the industry’s premier estimating platform used by 25,000 repairers and processing 24 million estimates […]

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Shelter at Home – Impact of COVID-19 on Auto Accident Frequency

CCC Corporate / Client Updates, Collision Repair, COVID-19, Data, Industry News, Insurance, Perspectives /

Impact of Shelter at Home Orders   The New York Times reported as of April 2nd, “… [there are] 297 million people in at least 38 states, 48 counties and 14 cities and two territories are being urged to stay at home.”(i)  The state of California was the first to issue this decision, with the order effective March 19th.      Overall miles driven are already seeing a dramatic drop.  Daily traffic volume trends nationally had […]

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CCC Helps Small Business Customers Connect to Resources, Relief Amid COVID-19 Pandemic

Michelle Hellyar / Client Updates, Collision Repair, Company News, COVID-19 /

CCC Information Services Inc. (CCC) announces the creation of an information and resource page to help small businesses across the industry facing mounting challenges related to the COVID-19 pandemic. The resource guide includes links about the Small Business Administration loan program, related loan application forms, and information on legislative and industry relief efforts. “Every person, […]

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Operating in the COVID-19 Environment: Helping Customers and Operations Navigate a Touchless Claims Experience

CCC Corporate / Client Updates, Collision Repair, COVID-19, Insurance /

Mobile MOI helps to enable digital claims, deliver customer experience, and improve cycle times. With COVID-19, and calls for Social Distancing, mobile MOI is emerging as an essential tool to support claims staff and policyholders. COVID-19 (coronavirus) is moving quickly across the globe and with each passing day we learn more about the virus from […]

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CCC Delivers Powerful Lead Capture Tool for Collision Repairers

Michelle Hellyar / Collision Repair, Company News, Industry News, SEMA, Uncategorized /

New CCC® Engage Photo Estimate capability offers collision repairers an efficient new channel to win more business and deliver a modern consumer experience   CCC Information Services Inc. (CCC) announces today CCC® Engage Photo Estimate, a powerful new lead generation tool for collision repairers. The Photo Estimate capability enables repairers to receive and respond to […]

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CCC ONE® Streamlines Customer-to-Shop Payments

Michelle Hellyar / Collision Repair, Collision Repair Newsletter, Company News, Network /

Third-party processor, Clearent, integrates with CCC ONE, offering shops fiscal controls and next day payment posting CCC Information Services Inc. (CCC) announces today its CCC ONE® Platform now integrates with leading credit card payment processer, Clearent, offering collision repair customers a simple way to handle customer-to-shop payments. The CCC® Payments feature enables users to initiate […]

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Mobile Photography & Claims: Changing the Game

CCC Corporate / CCC Trends, Collision Repair, Industry News, Insurance, Telematics, Uncategorized /

Process automation is making its way through the insurance industry, delivering operational efficiencies in many areas. For underwriting and distributing personal and small business insurance, carriers are struggling to balance providing in-person inspections of customs risk exposures with delivering quotes and prices in minutes. Mobile technology, photos, and artificial intelligence are promising to close the […]

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CCC Enables Repairers to Reach Customer Engagement Milestone

Michelle Hellyar / Collision Repair, Company News /

Through CCC ONE® UpdatePlus, collision repairers communicated digitally with a record one million of their customers in a single month, transforming their customer experience through targeted communications CCC Information Services Inc. (CCC) announced today that a new customer engagement milestone was reached through its CCC ONE® Platform. In the third quarter, CCC ONE powered nearly […]

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CCC Introduces the World’s First Artificial Intelligence Estimating Tool

Michelle Hellyar / Collision Repair, Company News, Industry News, Telematics /

Smart Estimate Photo CCC Information Services Inc. (CCC) introduced today the world’s first in-production AI solution for vehicle collision estimates. CCC® Smart Estimate (Smart Estimate) leverages CCC’s estimating logic and AI photo analytics capabilities to pre-populate an estimate with suggestions for human estimators to review, edit, and advance. Through the process, Smart Estimate AI and human estimators learn […]

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