Client Updates

How Automotive Lenders Can Improve Total Loss Efficiency in 3 Easy Steps

Tarek Wiley / Auto-Finance, COVID-19, Total Loss Care /

Three Steps to Faster Total Loss Resolution for Automotive Lenders Automotive finance lenders have been feeling the impacts of COVID-19 on day-to-day business operations. Call duration is up. Resources remain stretched. And while lenders prioritize calls with concerned customers, insurance carriers wait on hold, delaying what is already a time-consuming total loss process. As the world begins to open again, lenders should evaluate whether their […]

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5 Steps to Prepare Your Repair Shop for Post-Quarantine Success

Connor Jenkins / Carwise, Collision Repair, COVID-19 /

5 Steps to Prepare Your Collision Repair Shop for Post-Quarantine Success A recent CCC Trends article quantified the impact of the COVID-19 pandemic and resulting shelter-at-home orders on both driving and accident frequency. It provides good insight from a national level and confirms that this is being felt by everyone in the collision repair industry, though most don’t need national studies to realize business has slowed. […]

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CCC Auto Claims Snapshot – May 2020

Michelle Hellyar / Auto Claims Snapshot, Auto Insurance, CCC Trends, COVID-19 /

Map of May Auto Claims in the US Miles driven and daily traffic volume fell sharply in mid-March, as states began to issue shelter-at-home directives. At its lowest point, nationwide passenger vehicle travel was down nearly 50 percent. Not surprisingly, CCC saw a significant drop in auto claims activity. While volume in January and February 2020 was essentially flat to the same period […]

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Auto Financing & COVID-19: How Coronavirus Is Impacting Automotive Lenders

Tarek Wiley / Auto-Finance, COVID-19, Total Loss Care /

How Coronavirus is Impacting Automotive Lenders With a majority of the country under orders to stay home due to COVID-19, there has already been a dramatic drop in auto sales, miles driven, and accident frequency. As many states further extend shelter-at-home guidelines through the end of May or longer, the pandemic is likely to have a long-lasting industry impact. For automotive […]

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COVID-19 Accelerates Digital Adoption in Insurance Industry

Michelle Hellyar / Auto Insurance, COVID-19, Industry News /

Jason Verlen writes an article for Property Casualty 360 In a recent article for Property Casualty 360, CCC’s CCC’s senior Vice President of Product Management, Strategy Jason Verlen explored some new dynamics that we’re seeing unfold within the insurance claims industry as a result of the coronavirus pandemic. Jason writes, “The spread of COVID-19 has dramatically changed our world, upending everything from our daily […]

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CCC Partners with #OpenWeStand to Support Small Businesses During COVID-19 Pandemic

Bethany Suckrow / Client Updates, Company News, COVID-19, Industry News /

#OpenWeStand CCC Information Services Inc. (CCC) has partnered with more than 30 companies for #OpenWeStand, an initiative to support small businesses during the COVID crisis by providing resources, guidance and creative solutions. “We are proud to join Go Daddy and come together to support small business during this time,” says Marc Fredman, senior vice president, strategy, […]

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Shelter at Home – Impact of COVID-19 on Auto Accident Frequency

CCC Corporate / Client Updates, Collision Repair, COVID-19, Data, Industry News, Insurance, Perspectives /

Impact of Shelter at Home Orders   The New York Times reported as of April 2nd, “… [there are] 297 million people in at least 38 states, 48 counties and 14 cities and two territories are being urged to stay at home.”(i)  The state of California was the first to issue this decision, with the order effective March 19th.      Overall miles driven are already seeing a dramatic drop.  Daily traffic volume trends nationally had […]

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CCC Helps Small Business Customers Connect to Resources, Relief Amid COVID-19 Pandemic

Michelle Hellyar / Client Updates, Collision Repair, Company News, COVID-19 /

CCC Information Services Inc. (CCC) announces the creation of an information and resource page to help small businesses across the industry facing mounting challenges related to the COVID-19 pandemic. The resource guide includes links about the Small Business Administration loan program, related loan application forms, and information on legislative and industry relief efforts. “Every person, […]

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