Auto Insurance

Delivering Differentiated Customer Experiences: an ITC Event with CCC on October 20, 2020

CCC Corporate / Auto Insurance, COVID-19, Industry News /

Over the last several months, the phrases ‘times are changing’ and ‘customer expectations are evolving’ have been published countless times. While these thoughts are timely, they’re static. It’s well established that the shift in consumer expectations, along with lightning fast advancements in technology, are driving the need for insurers to rethink the customer journey. The […]

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AI Has Already Changed the Game for Auto Insurers

CCC Corporate / Auto Insurance, CCC ONE, Industry News, Insurance, Telematics /

By Christoph Plenio, vice president, R&D, Innovation Foundry lead for CCC Information Services Inc. AI is changing how insurers do business. Accelerating decisions. Improving outcomes. Constantly adapting to customized rules and permutations. This isn’t a vision, but the reality for more than 50 insurance carriers working with CCC across AI use cases. In conversations and […]

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CCC Auto Claims Snapshot – July 2020

Michelle Hellyar / Auto Claims Snapshot, Auto Insurance, Collision Repair /

CCC Auto Claims Snapshot - July 2020 National U.S. July 2020 repairable appraisal counts continue to recover, albeit slowly. After a decline of -45 percent in April 2020, repairable appraisal counts were down only -20.5 percent in July 2020. With new cases of the COVID-19 virus surging in areas of the country, and numerous areas stalling re-opening, it’s perhaps not surprising that […]

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Volkswagen Car-Net® selects CCC Information Services as Exclusive Provider of Insurance Telematics Services

CCC Corporate / Auto Insurance, Company News, Telematics /

Volkswagen Car-Net Names CCC Exclusive Insurance Telematics Service Provider CCC Information Services Inc. (CCC) and Volkswagen Car-Net® announce today that CCC has become the automaker’s exclusive provider of insurance telematics services for the newest generation of VW Car-Net, included in most model year 2020 and 2021 vehicles. Upon customer consent, the CCC® X data exchange will utilize driving data from Volkswagen Car-Net, the automaker’s […]

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CCC® VIN Connect Part of Volkswagen DriveView™ Offering

Ann Groothuis / Auto Insurance, Auto OEMs, Company News, Telematics /

Volkswagen is delivering driver-first experiences with CCC VIN Connect Today, Volkswagen Car-Net® named CCC the exclusive provider of insurance telematics services for the automaker’s connected vehicle platform, VW Car-Net. The CCC X data exchange, upon driver consent, will turn VW Car-Net driving data into action delivering personalized experiences through DriveView™, a new feature for Volkswagen Car-Net subscribers. By enrolling in DriveView, VW subscribers may […]

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CCC Information Services Inc. Extends Mobile, AI Capabilities to Deliver Virtual Vehicle Inspection Solution to Underwriters

Michelle Hellyar / Auto Insurance, CCC Quick View, Company News, Underwriters /

CCC Information Services Inc. (CCC) announces today the availability of CCC® Quick View (Quick View), a photo-guided vehicle inspection solution. Quick View enables auto underwriters to efficiently and affordably complete vehicle inspections virtually by offering policyholders a mobile app to easily capture vehicle photos. Once photos are received, CCC’s proven AI-enabled photo analytics and Damage […]

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CCC Auto Claims Snapshot – May 2020

Michelle Hellyar / Auto Claims Snapshot, Auto Insurance, CCC Trends, COVID-19 /

Map of May Auto Claims in the US Miles driven and daily traffic volume fell sharply in mid-March, as states began to issue shelter-at-home directives. At its lowest point, nationwide passenger vehicle travel was down nearly 50 percent. Not surprisingly, CCC saw a significant drop in auto claims activity. While volume in January and February 2020 was essentially flat to the same period […]

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Extreme Weather & Total Loss: Preparing Insurance Carriers for Catastrophe Season

Tarek Wiley / Auto Insurance, Auto-Finance, Perspectives, Research, Total Loss Care /

Preparing Insurance Carriers for Catastrophe Season To account for reduced driving because of social distancing and shelter-at-home guidelines, auto insurers are returning around $10.5 billion to their customers, providing financial relief when they need it most. But on top of the premium rebates being offered to drivers, a major natural disaster could be catastrophic for business. As we enter peak catastrophe […]

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CCC Extends Total Loss Offering, Introduces Industry’s First Comprehensive Digital Resolution Solution

Michelle Hellyar / Auto Insurance, Auto-Finance, Company News, Total Loss Care /

CHICAGO, JUNE 3, 2020 – CCC Information Services Inc. (CCC) announces today the availability of CCC® Total Loss Care (Total Loss Care), a comprehensive digital solution that simplifies and improves the total loss resolution process and policyholder experience. Total Loss Care uses a range of technologies to digitize processes, connect disparate parties, and inform decisions […]

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