CCC Receives Supplier Recognition Award from USAA

Jaclyn Sorci / Company News, Insurance /

USAA cites CCC’s integral role in two large-scale implementations and ongoing support

Chicago, IL, July 24, 2013 – CCC Information Services is proud to announce that it has received a Supplier Recognition Award from USAA, an award that is only given to select USAA business resources that have played a key role in leading or advancing the organization’s strategic initiatives. CCC accepted the P&C Claims Supplier Award at USAA’s annual supplier recognition ceremony held recently. USAA uses CCC’s integrated suite of auto claims processing and business intelligence software.

“USAA and CCC have a long standing relationship that provides us with an environment to be innovative. The relationship with CCC assists us in providing the highest level of service to our membership,” said Jimmy Spears, AVP, Auto Physical Damage, USAA.

CCC earned the Supplier Recognition Award for its role in supporting USAA’s My Shop™ initiative, a technology-based program that allows USAA members who have a shop of choice to experience the same scheduling and cycle time efficiencies as the USAA direct repair network method of inspection. My Shop™ utilizes CCC ONE™ Workflow Open Shop, the industry’s first tool to support the electronic transfer of estimate information between a repair facility and insurance carrier without needing an established DRP relationship.  USAA also cited CCC’s cloud-based estimating tool, part of the CCC ONE® integrated solution, as integral to the organization’s ability to quickly respond to member needs. Both initiatives have had a favorable impact on USAA claims-related expenses, which helps keep costs competitive for their members.

“CCC is honored to be recognized as a valued resource to USAA,” said Barrett Callaghan, General Manager and Senior Vice President, Insurance Services Group for CCC. “USAA and CCC have enjoyed a long-standing relationship that has worked to help us be both innovative and responsive in delivering solutions to support the USAA P&C Claims team and the members they service. We look forward to continuing our work with USAA.”

To learn more about CCC ONE Open Shop, please visit:

About CCC Information Services Inc.

CCC brings together what matters most – insight to make the best decisions, connections into the industry’s leading auto claims network and superior productivity through an innovative single platform. Founded in 1980, CCC is the nation’s leading provider of advanced software, workflow tools and enabling technologies to the automotive claims and collision repair industries. Its client base includes more than 350 insurance companies and more than 21,000 repair facilities. CCC also delivers the most comprehensive, best-in-class industry insights by leveraging data captured from the millions of transactions processed through its network, and the forward-looking, trusted advisor perspective of its people. You can find out more about CCC Information Services Inc. by visiting the company’s web site at

To learn more please contact:

John DeRango
Global Marketing and Product Strategy
CCC Information Services