Archive for 2012

CCC Introduces CCC ONE Update Plus CSI

Jaclyn Sorci / Company News /

Integrated Customer Satisfaction Surveys make it Possible for Shops, Carriers to get Real Time Consumer Feedback on the Repair Process Chicago, IL December 19, 2012 – CCC Information Services announced today the availability of CCC ONE™ Update Plus CSI, an integrated option within the company’s consumer communications offering that allows repairers to send satisfaction surveys to […]

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What does Superstorm Sandy Mean for Auto Claims?

Jaclyn Sorci / Insurance /

As the East Coast deals with the aftermath of Sandy, so does the auto insurance industry as it contends with claims at extraordinary volumes.  Auto insurance claims have reached some of its steepest levels since Hurricanes Irene and Katrina, as the number of damaged vehicles is hovering around an estimated 230,000. While a number of […]

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Download Crash Course 2012

Jaclyn Sorci / Crash Course /

Produced annually for customers, employees and industry press, this comprehensive report discusses factors effecting auto body collision repair and total loss costs. Our unique perspective in the automotive claims and collision repair industries and vast data warehouse make this a highly regarded report.

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CCC Announces Investment by Leonard Green & Partners

Jaclyn Sorci / Company News /

Transaction expected to close by end of year Chicago, IL and Los Angeles, CA November 30, 2012 – CCC Information Services Inc. is pleased to announce that Leonard Green & Partners has entered into a definitive agreement to acquire a controlling interest in the company from Investcorp. CCC is the nation’s leading provider of advanced software […]

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Industry Trends and What it Means for Your Business

Jaclyn Sorci / Uncategorized /

11/30/2012 In case you missed our recent webinar, below is a summary of social media content to provide a quick overview. Topics included: How Direct Repair Programs (DRPs) have long served as a critical component to the auto claims industry, and how those relationships are expanding. The changing demands of consumers and how shops and […]

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Technology Advancements Enable Channel Optimization, Expansion

Jaclyn Sorci / Uncategorized /

Direct Repair Programs (DRPs) have long served as a critical component to the auto claims industry, providing repair facilities with strategic relationships to carriers that can help keep repair bays full and offer insurers a trusted network of repair professionals to meet or even exceed customer service expectations. As consumers’ demand for choice increases and […]

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Predictive Analytics with Predictive Problems

Scott Palmer / Insurance /

Predictive analytics is a valuable tool and is being applied to a growing number of areas in auto  insurance operations. In recent months, I have been asked questions about the benefit of applying  predictive analytics to auto physical damage data and medical data to identify questionable injuries. To be sure, predictive analytics has shown benefits […]

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Crash Course: Why Auto is a Bright Spot for the Economy

Jaclyn Sorci / Crash Course /

CCC’s Susanna Gotsch dives deeper into Crash Course- a comprehensive report discussing factors effecting auto body collision repair and total loss costs. In this clip Susanna tells us why the automotive industry has become a bright spot for the economy.  Click here for the complete Crash Course video playlist.  To view our entire video collection check […]

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CCC ONE Tablet: Doing More at the Vehicle

Jaclyn Sorci / Collision Repair /

This latest mobile release expands the CCC ONE Mobile solution by extending beyond the current smartphone functionality to the larger tablet device accommodating more information on the screen and allowing repairers to do more at the vehicle. CCC ONE Tablet offers productivity improvements for CCC ONE Repair Workflow users and comes included for all CCC […]

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CCC Releases Update to 2012 Crash Course

Jaclyn Sorci / Crash Course /

CCC Crash Course Autumn Update Available    Report Examines Costs, Key Trends and Market Dynamics Impacting the Automotive Claims and Insurance Industries   Chicago, IL. October 17, 2012 – CCC Information Services Inc. announced today the availability of the autumn update to its 2012 Crash Course Report. The report, which looks at the key drivers and […]

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