Unparalleled support centered around you

We have more than 600 highly skilled support professionals
dedicated to serving your needs.

Valuation Support 450+ members
Field Consulting 35+ members
Technical Support 75+ members
Implementation & Training On-demand scaling for any carrier
Integration & Fulfillment 12 members
Registration 9 members
Customer Success Managers 15+ members
Solutions & Consulting 20+ members
Account Team 28 dedicated members
Parts Vendor Management 8 members
Valuation Support 450+ members
Field Consulting 35+ members
Technical Support 75+ members
Implementation & Training On-demand scaling for any carrier
Integration & Fulfillment 12 members
Registration 9 members
Customer Success Managers 15+ members
Solutions & Consulting 20+ members
Account Team 28 dedicated members
Parts Vendor Management 8 members

Our support is there when you need it

Protecting your software investment across every channel,
every day, from onboarding through every emergency.

Day 1 Support

Our onboarding and training
are designed to make you
productive quickly.

Personalized Project Management

Our first step is connecting you with your dedicated Project Manager who's focused on ensuring you're seamlessly connected with every team at CCC. Teams dedicated to onboarding and training to technical support and beyond are on hand, dedicated to helping you succeed at every stage.

On-
demand
24/7
recorded
webinars
In-person Live on
the web
Training Options

Our Implementation Specialists step in to provide CCC's unparalleled set of flexible training and learning support options.

Day-to-Day Support

Customer Success Managers provide
strategic support to ensure your success.

100% Same Day Turnaround

All registration requests receive same day turnaround

35+ Dedicated Field Consultants

Field Consultants have an average of 7 years APD experience

NPS score over 89

Industry leading NPS Score for 100% onshore technical support

Catastrophe Support

Our proven Catastrophe Response Teams (CAT)
meet your specific needs when it matters most.

24-hour Field Consultant Availability

CCC CAT teams are ready when and where you need them, to support you through every emergency

Satisfaction Score

Service and Support You Can Count On

CCC CAT teams provided industry leading support during 2014 catastrophes

Get CCC Support on Your Side

For more information on how CCC's Service and Support can give you a competitive edge, fill out this form and a CCC Representative will contact you.

For current CCC customers seeking product specific expertise or technical inquiries, please contact CCC Technical Support.

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