Posts Tagged ‘insurance’

‘Upscale Millennials’ more likely to adopt Usage-based Insurance

Deke Phillips / Insurance /

(as published on Property Casualty 360) New research has found that nearly a third of millennials — those born between 1982 and 2000 — qualify as urban professionals earning in excess of $75,000 per year, according to Nielsen. That represents approximately 24 million U.S. consumers — a massive number by any stretch, and one that continues to grow […]

Continue Reading →

What’s Driving Repair Cycle Time?

Susanna Gotsch / Crash Course, Perspectives /

(As published in Claims Journal.) Numerous studies have been completed over the years that show consumer satisfaction with auto insurance companies is tied to their satisfaction with the vehicle repair.  Consumers say they want more visibility throughout the claim and repair process, and prefer information be sent to them on the device and at the […]

Continue Reading →

IAnet Selects CCC ONE® Appraisal Platform as its Preferred Solution

Abby Wilson / Company News, Insurance /

The cloud-based platform offers IAnet’s appraiser network a single solution to centrally manage appraisals and seamlessly connect to CCC’s expansive network of insurers and collision repairers CCC Information Services Inc. (“CCC”) announced today that its CCC ONE® Appraisal Platform has been selected as the appraisal solution of choice by IAnet, a leading independent appraiser (IA) […]

Continue Reading →

Staying Connected in Today’s Connected World

Hari Rao / Insurance /

64% of American adults now own a smartphone of some kind1 and about half of U.S. smartphone owners check their devices several times an hour or more frequently2. It’s no surprise that in today’s connected world, consumers want to be in the know about their vehicle’s repairs. Check out this infographic on how Update Plus […]

Continue Reading →

Evolving Demographics in the U.S.

Susanna Gotsch / Crash Course, Insurance, Perspectives /

Much of our reported research over the last several months has focused on how the automotive claims and collision repair industries are experiencing lifts in both auto claim frequency and cost, returning in many ways to pre-recession trends. When we look at the broader demographics however we see that the U.S. saw little to no […]

Continue Reading →

Industry Trends with Susanna Gotsch – August 2015

Hari Rao / Crash Course, Trends /

This edition of CCC Trends examines some of the large shifts within the demographics of the U.S. in terms of the age and population make-up. Susanna’s also discusses the impact of the growing diversity of the U.S. population on our industry. With more vehicle registrations annually still coming from those in the U.S. aged 55-plus […]

Continue Reading →

Enabling Wins with Claims Analytics

Hari Rao / Insurance, Perspectives /

Getting claims to the right person at the right time can have a big impact on claims settlement. Ken Kozek, Vice President of Claims at Grange Insurance offers insight on adopting analytics to enable a better performing claims department. Ken discusses the importance of building an analytics-based organization with a balanced focus on people and […]

Continue Reading →