Posts Tagged ‘claim frequency’

Industry Trends with Susanna Gotsch – December 2017

Susanna Gotsch / Crash Course, Trends /

Technology has changed the way that humans interact with one another and their surroundings, and how they choose who to do business with.  Digital devices have become an ingrained part of everyone’s lives, with 88 percent of U.S. adults using the internet; 77 percent owning a smartphone; and 51 percent owning a tablet as of […]

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Industry Trends with Susanna Gotsch – November 2017

Susanna Gotsch / Crash Course, Trends /

Increases in auto claim frequency have been a topic of great interest to all in our industry.  Numerous factors such as the following have been central to returning automotive claim frequency back to pre-recession levels.  An in-depth look specifically at miles driven data helps us understand why claim frequency continues to rise, but is rising […]

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Industry Trends with Susanna Gotsch – September 2017

Susanna Gotsch / Crash Course, Trends /

  The transformation of a vehicle to an IoT device is happening.  The vehicle is being transformed from a mostly mechanical object to a fully wired, connected electronic object.  Even the driver now is shifting into passenger mode, with telematics offering the ability to reach consumers more often and in many new ways. To check […]

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Industry Trends with Susanna Gotsch – June 2017

Susanna Gotsch / Crash Course, Trends /

In order to understand the challenges facing our industry today, I thought it might be interesting to look at one specific vehicle that made the headlines when introduced, and continues to be among the top-selling vehicles in the U.S. every year – the 2015 Ford F150. Changes to its design and content, and subsequent impact […]

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Industry Trends with Susanna Gotsch – May 2017

Susanna Gotsch / Crash Course, Trends /

Coming on the heels of a year where U.S. motor vehicle fatalities exceeded 40,000 for the first time in nearly a decade, and at the close of the month the National Safety Council deemed Distracted Driving Awareness Month, there has been a great deal of  media coverage of the dangers of distracted driving. To check […]

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Industry Trends with Susanna Gotsch – April 2017

Susanna Gotsch / Crash Course, Trends /

Challenges for the auto industry continue to grow – near term automakers must make significant investment to meet the fuel economy standards of 54.5 mpg by 2025, continue to expand globally, and meet growing consumer demand for more features and safety technologies.  There is also immense pressure to develop vehicles that are semi- or fully-autonomous, […]

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Industry Trends with Susanna Gotsch – March 2017

Susanna Gotsch / Crash Course, Trends /

Our theme for CCC’s 2017 Crash Course is “It’s Happening”.  In our report this year we look at how rapidly changing technology is driving change for the consumer, the vehicle, the insurer, and the repairer. Each play a key role in the automotive insurance and collision repair businesses, and each is responding to technology in […]

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