Posts Tagged ‘ccc one touch’

Fix it Right, Fix it Fast

Abby Wilson / Collision Repair Newsletter /

Vehicles today are more complex than ever before, leaving shops with repairs that have a higher degree of difficulty and a smaller margin of error.  With hundreds of easily damageable wires, cameras, and sensors that come custom in today’s vehicles, the proper use of OEM repair procedures during a repair is a vital step in […]

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Improve Your Customer Experience: Part 1

Abby Wilson / Collision Repair Newsletter /

When looking for ways to boost your shop’s consumer service index (CSI), it makes sense to break it out by the three main communication touch points you have with your customers: first contact, scheduling and work in process, and vehicle pick-up.  As the first of our three-part blog series, we will start by reviewing best […]

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Updates to CCC ONE Repair Methods

Abby Wilson / Collision Repair, Collision Repair Newsletter /

Repairers’ access to advanced repair procedures is critical to estimate accuracy and repair quality.  CCC ONE Repair Methods provides a majority of the procedures provided from OEM’s directly within the estimate, eliminating the need to head to a new window or platform. To match the rising importance of this feature, CCC ONE Repair Methods has […]

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A Sneak Peek at What CCC Has in Store for 2016

Abby Wilson / Collision Repair Newsletter /

We’re excited about what 2016 holds for the collision repair industry. A lot of attention was placed on vehicle technology last year and there’s even more to come in 2016.  But what about collision repair technology to improve the consumer experience? In 2015, CCC delivered many firsts to the industry such as: Electronic signature capability in […]

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CCC ONE® Repair Methods Now Available in CCC ONE® Touch

Abby Wilson / Collision Repair, Company News /

Estimators and technicians can now access OEM repair procedures at the car while writing or reviewing an estimate with CCC ONE® Touch CCC Information Services Inc. (“CCC”) announced today it has added CCC ONE® Repair Methods functionality to the CCC ONE® Touch mobile platform, making it even easier for estimators and technicians to make more […]

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Going Paperless

Jaclyn Sorci / Collision Repair Newsletter /

The vision create a fully “paperless” business world is not new. In 1975, BusinessWeek magazine predicted “a collection of … office terminals linked to each other and to electronic filing cabinets” and that offices would be fully paperless by 1990. Decades later, that reality has yet to be realized in many offices and shops. CNN’s […]

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CCC ONE Touch is ONE!

Jaclyn Sorci / Collision Repair Newsletter /

CCC ONE Touch is one year old! Last spring, we released our tablet app, allowing our customers to write estimates on their tablet, right at the car. Since then, over 5,000 shops have started using Touch and have written over $1 billion in estimates! We want to thank our customers for embracing this new technology! […]

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Over $500M in Repair Estimates Written on CCC ONE Touch in 6 Months

John DeRango / Collision Repair, Company News /

Mobile Estimating App Gains Rapid, Broad Adoption among Auto Repairers  Chicago, IL, November 12, 2014 – More than 5,500 collision professionals in over 4,000 repair facilities have embraced the CCC ONE® Touch solution, collectively writing more than $500M in estimates and work orders in the last six months. The industry’s first vehicle repair estimating app […]

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How Are You Tackling Increasing Vehicle Complexity?

Jaclyn Sorci / Collision Repair /

Over the past decade, vehicles have become more and more complex. This has led to many positive outcomes, including better fuel economy and increased safety, but it has also led to increased complexity in estimating and vehicle repair. Not understanding the materials used in vehicle construction can negatively impact cycle time, productivity and most importantly […]

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CCC ONE® Touch Gets New Estimating and Workflow Enhancements

John DeRango / Collision Repair, Company News /

More Auto Repair Management Functionality Delivered Right to Repairers’ Fingertips  Chicago, IL, July 30, 2014 –Auto repairers don’t stand still so the technology they use needs to move with them – wherever they go. CCC ONE® Touch, the collision repair industry’s first estimating and repair management tool built from the ground up for a tablet […]

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