Training & Support

Technical Documents

Welcome to the CCC Technical Document library.

Additional technical references are located within CCC product online Help systems. If you need a refresher, review the computer-based tutorials that came in your CCC Pathways® Resource Kit.

Total Loss Condition Description File Download

Make sure CCC Pathways is not running.
Click here on ECACATS.IB.
Select the "Save" button in the File Download dialog.
Browse to the \Pathways\Data\Vehicle folder and select "Save" in the Save As dialog.
Select the "Yes" button when prompted to replace the existing file.
Select "Close" in the Download Complete dialog.

Windows® Vista update + technical documentation page

Understanding the MOTOR Guides

General Technical Documents

CCC Technical Requirements
last revised: 09/2007 (1,352KB)
Region-Defined Aftermarket Distributors
last revised: 05/10/2006 (438KB)
State-Defined RPS Suppliers
last revised: 05/01/2006 (129KB)
ARA Damage Option Codes
last revised: 09/22/2005 (124KB)
ARA Parts Guide and Standards
last revised: 09/22/2005 (147KB)

Network Guides

CCC Pathways® Network Installation and Update Guide
last revised: 09/20/2005 (745KB)
Windows® Domain Network Configuration Guide
last revised: 02/23/2004 (823KB)
Windows® Peer-to-Peer Network Configuration Guide
last revised: 02/23/2004 (1353KB)
Novell NetWare Network Configuration Guide
last revised: 02/23/2004 (823KB)

Technical Bulletins

CCC products do not run on Windows Vista. Please visit the Windows Vista technical bulletin page for more information.

IE 7 issue: menu bar in Audit Rules and Audit Profile Values windows in Accumark Advisor
last revised: 01/10/2007
Motor database after installing or updating the AOL Safety and Security Center
last revised: 12/20/2006
WFMGR application on Windows 2003 with SP1
last revised: 07/11/2005
Standalone Version of CCC Pathways®
last revised: 07/11/2005
Issues after Microsoft Security Updates
last revised: 12/15/2004
Windows® 2000 SP4 communications issue
last revised: 08/25/2003 (98.3KB)

CCC Pathways® Appraisal / Estimating / Independent Appraiser Solutions

See Network Guides section above
Setup & Configuration Guide for Pathways Mobile Estimating
last revised: 05/14/2001 (552KB)
User Guide for Insurance version 4.3
last revised: 09/20/2005 (2,098KB)
User Guide for Independent Appraiser version 4.3
last revised: 09/20/2005 (2,169KB)
User Guide for Repair Facility version 4.3
last revised: 09/20/2005 (2,226KB)

Pathways® Accounting Interface

Getting Started Guide for Pathways Accounting Interface
version 1.10.00
last revised: 12/11/2002 (1,400KB)

Comp-Est® Estimating Solution

Tutorial for version 10.09.00
last revised: 06/06/2005

Total Loss Advantage (TLA)

Getting Started Guide for version 1.30.00
last revised: 04/20/1999 (766KB)
FAQ: Total Loss Advantage™ (TLA) (pdf)

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