Corporate Profile

Founded in 1980, CCC Information Services Inc., supplies electronic estimating software, communications systems, and Internet and wireless-enabled technology to the automotive claims and collision repair industries. Recognized as a leading information services provider, CCC’s technology, services and industry know-how help continue to power the auto claims evolution. From single-shop repairers to multi-facility operations, CCC provides solutions to help customers manage their business thereby putting people back in their vehicles faster after an accident.

In addition to its corporate headquarters in Chicago, Illinois, the company maintains offices in Itasca, Illinois, Glendora, California, Sioux Falls, South Dakota, and Manhattan Beach, California, allowing it to serve clients across the country.

Marketplace

CCC has helped define the automotive claims and collision repair industries.  Over the past 25 years, CCC has helped lead the evolution of the automotive claims and collision repair industries by introducing many claims-processing innovations, including the first electronic total-loss valuation tool, a personal computer-based automated estimation tool, a digital-imaging tool, a patented parts-comparison feature, a communications system linking insurers with collision repairers and an integrated paintless dent repair application.

CCC's technology-based products and services help maximize efficiency and smooth communication throughout the entire claims-management process. CCC has an extensive claims-industry network with more than 21,000 collision repair facilities, 350 insurance companies, and a range of industry participants.

Recognitions

According to a survey conducted by CollisionWeek, CCC ranks first with repairers for ease of use of its estimating products and technical support. The company was named one of Deloitte & Touche's “Fastest 50 Technology Companies in Chicago” and chief executive officer Githesh Ramamurthy has twice been named to Crain's Chicago Business' list of "Who's Who of Chicago Executives in Technology.”

Solutions

CCC supplies the industry with the tools it needs to help put drivers back into their vehicles faster after an accident. By automating the claims process, CCC has helped the industry enhance efficiencies, reduce manual, time intensive steps and speed the claims processing cycle.

CCC Valuescope® Claim Services, CCC’s flagship product, has established itself within the market by providing Fast, Accurate, Local Market Value®. The CCC Pathways® Collision Estimating product has nearly 20,000 insurers and repair facilities installations in the U.S. CCC also pioneered value added network communications between the industry participants involved in claims settlement. The EZNet® network handles an average of more than one million claims-related transactions each business day.

CCC Autoverse® products provide an open environment enabling the efficient exchange of data between insurers and appraisal sources for quicker claim resolution. CCC Autoverse Repair® Management provides repairer facilities with heightened visibility into claims to speed the repair process while CCC Autoverse Claim Management serves as a central source for insurers to manage the claim lifecycle.

CCC as a Resource

• CCC is a storehouse of more than 25 years of information, data and expertise. Its vast database of more than 50 million claims and provides benchmarking tools for analysis and internal management.
• CCC representatives compile data from car dealerships in more than 350 markets and more than 1,800 publications daily.
• CCC publishes an annual Most Stolen Vehicles Report, outlining the previous years vehicle theft information.
• Each year, CCC also publishes The Crash Course, a report on factors driving auto collision repair and total loss costs based on CCC’s unique vantage point on the automotive industry.
• CCC’s website, www.cccis.com, provides the latest news in the auto body, insurance and technology industries.
• CCC also provides the automotive claims and collision repair industries with CCC UpFront, an industry publication dedicated to discussing industry information, trends, new products and topical events.