About CCC
CCC Information Services Inc. was established in 1980 as Certified Collateral Corporation, and helped insurers value totaled vehicles. As the company grew and focus expanded, it became known in the automotive claims and collision repair industries as "CCC."
Today, CCC is a leading supplier of advanced software, communications systems, and Internet and wireless-enabled technology solutions to the automotive claims and collision repair industries. Our technology-based products and services optimize efficiency throughout the entire claims management supply chain and facilitate communication among approximately 21,000 collision repair facilities, 350 insurance companies, and a range of industry participants.
CCC Vision
To be the most sought after partner for information technology solutions in the automotive claims industry.
CCC Mission
To improve automotive claims and repair management processes.
As a trusted partner, CCC will deliver unequaled value by providing high quality information technology solutions that help its customers:
- Make better business decisions,
- Improve their customers’ experience, and
- Maximize their profits.
CCC demonstrates its commitment to its customers by understanding its client's businesses, investing in its own, and fulfilling its promises.
CCC Values
Customer
-
CCC listens to and understands its customers’ needs
-
CCC personalizes the customer experience
-
CCC exceeds the expectations of its customers by consistently “executing with excellence”
Commitment
- CCC makes itself accountable for performance against its goals
- CCC invests in its people, processes, and tools to succeed
- CCC makes a positive difference everyday
Collaboration & Communication
- CCC continually provides clear direction on its priorities and goals
- CCC respects and supports itself, working in teams by listening, openly sharing information, and providing constructive feedback
- CCC recognizes, celebrates, and rewards individual and collective successes
