Company

Company Overview
Founded in 1980, CCC Information Services Inc. drives efficiency into the automotive claims and collision repair industries by maintaining its singular focus on integrated claims management. Over time, CCC has grown from a company helping a handful of insurers value totaled vehicles, to providing its customers with industry-leading software solutions, analytical tools, and comprehensive data. CCC solutions help its customers make better business decisions, ultimately getting people back into their cars faster after a collision.

In addition to its corporate headquarters in Chicago, the company maintains offices in Itasca, Illinois, Glendora, California. and Sioux Falls, South Dakota. With the acquisition of ProcessClaims, Inc., CCC also maintains an office in Manhattan Beach, California.

Marketplace
With more than 25 years of claims-related data and expertise, CCC has earned its position as a trusted provider to the automotive claims and collision repair industries. Its milestones include, among others: development of the first electronic total loss valuation tool, the first personal computer-based automated vehicle damage estimating software, the first estimating system with integrated digital-imaging and the first communication network seemlessly linking insurers with collision repairers.

CCC’s technology-based products and services connect trading partners, including more than 22,000 collision repair facilities, approximately 350 insurance companies and a wide range of other industry participants.

Solutions
CCC’s solutions provide customers with an unparalleled ability to improve claims processing, as well as proactively manage their overall work processes.  In addition, CCC’s solutions are built on a deep data foundation, providing customers with access to comprehensive information.

• Its flagship total loss valuation product, CCC Valuescope® Claim Services, provides Fast, Fair, Local Market Value™ and is an established market leader.
• CCC gathers used vehicle data from over 3,500 car dealerships and more than 2,000 publications, periodicals or trade magazines in over 350 unique local markets throughout the United States, Canada and Puerto Rico.
• The CCC Pathways® collision estimating suite has more than 25,000 insurers and repair facility installations in the U.S.
• CCC’s extensive data warehouse captures more than 1.5 million claims-related transactions each day, providing an in-depth perspective on business and industry performance.
• CCC Autoverse® Claim Management provides an open environment that enables an efficient exchange of data and transactions between insurers and appraisal sources for faster claim resolution. It serves as a central source for insurers to manage the claim lifecycle. CCC Autoverse Repair Management provides repair facilities heightened visibility into claims to speed the repair process.
• CCC Accumark™ Reinspection enables insurance clients to better manage their established  estimating procedures and identifies opportunities for increasing appraiser/estimator effectiveness.

CCC as a Resource

• CCC is a repository for more than 25 years of information, data and expertise. Its vast data warehouse of more than 50 million claims provides benchmarking opportunities for industry analysis and internal management of the insurance claims and collision repair processes.
• CCC publishes an annual Most Stolen Vehicles Report, outlining the previous year’s vehicle theft information. 
• Each year, CCC publishes The Crash Course, a comprehensive report on factors effecting auto collision repair and total loss costs based on CCC’s unique perspective in the automotive claims and collision repair industries. 
• CCC’s website, www.cccis.com, provides product news, technical support and access to CCC’s publications. 
• CCC provides repair facilities with CCC UpFront, an industry publication dedicated to discussing industry information, trends, new products and topical events.