A Repair Shop Marriage Made in Heaven

Bart Mazurek / Collision Repair, Perspectives /

Why It’s Important to Understand Your Shop Partners’ Workflow As a leader in CCC’s Solutions and Consulting Group, I have a broad view into the auto claims that CCC processes annually and the tools that enable this process. Our consulting group invests significant time each year working with our insurance carrier partners to help them […]

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Industry Trends with Susanna Gotsch – November 2017

Susanna Gotsch / Crash Course, Trends /

CCC Industry Trends Increases in auto claim frequency have been a topic of great interest to all in our industry.  Numerous factors such as the following have been central to returning automotive claim frequency back to pre-recession levels.  An in-depth look specifically at miles driven data helps us understand why claim frequency continues to rise, but is rising […]

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Carwise Plugins for Body Shop Owners

Abby Wilson / Carwise, Collision Repair /

If you own an auto body shop, you know that repair appointments are the lifeblood of the business. If a potential customer has been in an accident, response time and speed are of the essence. At Carwise, we’ve launched 3 exciting and easy-to-use new plugins that make scheduling repair appointments instantaneous and painless for your […]

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CCC Introduces Open, Integrated Solution for Collision Repair Diagnostic Scanning

Michelle Hellyar / Collision Repair, Company News /

Powered by the CCC ONE® Platform, CCC® Diagnostics will enable diagnostics providers to integrate scanning results into workflow tools used by repair shops and insurers CCC Information Services Inc. (CCC) announced today it will provide an interface into its CCC ONE® Platform (CCC ONE) to enable any vehicle diagnostics provider to share scanning results with […]

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American Honda Motor Co., Inc. Selects CCC as its Collision Parts E-commerce Provider

Michelle Hellyar / Auto OEMs /

In-Market Testing of CCC® Parts Delivers Strong Increases in Honda Collision Parts Sales CCC Information Services Inc. (CCC) announced today that American Honda Motor Co., Inc. has selected the CCC® Parts technology as its collision parts e-commerce solution for the company and in support of their dealers in the United States. In-market testing of CCC […]

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FCA US and CCC are Working Together to Address Vehicle Safety

Abby Wilson / Auto OEMs /

FCA US is sharing open recall data with CCC, reaching thousands of collision repairers with an automatic alert as they write estimates for affected vehicles; more than 50,000 affected FCA vehicles already identified CCC Information Services Inc. (CCC) and FCA US LLC (FCA) announced today they are working together to address vehicle safety, creating a […]

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CCC Uses a Single Photo to Usher in New Era of Smart Claims

Michelle Hellyar / Insurance /

Artificial Intelligence (AI) Comes to Life in CCC Smart Total Loss™ Solution, Improving Accuracy, Expediency for Total vs. Repair Decision Chicago, IL, OCTOBER 16, 2017 –CCC Information Services Inc. (CCC) introduced today its CCC Smart Total Loss™ solution, an AI-powered claims solution that uses and analyzes a single photo to help auto insurers predict a […]

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CCC® Direct Provides Shop Owners with Better Tools to Drive Efficiency and Quality at Their Shop

Abby Wilson / Collision Repair /

The New Solution Offers Checklists and Actionable KPI Dashboards CCC Information Services Inc. (CCC) announced today the availability of CCC® Direct, a new repair management tool that helps shop owners and managers implement, operationalize, and manage standard operating processes across their business. CCC Direct includes two key features ‘Checklists’ and ‘KPI Dashboards’ that work together […]

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