Industry Trends with Susanna Gotsch – April 2017

Susanna Gotsch / Crash Course, Trends /

CCC Industry Trends Challenges for the auto industry continue to grow – near term automakers must make significant investment to meet the fuel economy standards of 54.5 mpg by 2025, continue to expand globally, and meet growing consumer demand for more features and safety technologies.  There is also immense pressure to develop vehicles that are semi- or fully-autonomous, […]

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Introducing CCC ONE Engage: A New and Improved Consumer Engagement Package

Abby Wilson / Collision Repair, Collision Repair Newsletter /

Shot of a beautiful woman using her laptop in a coffee shop, seen through glass The modern consumer expects choices and convenience when doing business, and at the repair shop is no exception. How does a shop improve the customer experience and capture more new business? We’re launching CCC ONE Engage, a new consumer engagement add-on package that includes two brand new features to elevate your appointment scheduling and consumer […]

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CCC Pinnacle at URG Training Conference

Abby Wilson / CCC Pinnacle Newsletter /

hyatt-front CCC Pinnacle is excited to co-sponsor the URG Training Conference in San Antonio, Texas March 23-25. The URG Training Conference brings together the most advanced recyclers from not only the U.S. and Canada, but from all over the world including the U.K., Europe and Australia.   Hailed as the premier industry trade event, the conference is […]

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‘Upscale Millennials’ more likely to adopt Usage-based Insurance

Deke Phillips / Insurance /

Afro girl laughing with friends on a road trip vacation (as published on Property Casualty 360) New research has found that nearly a third of millennials — those born between 1982 and 2000 — qualify as urban professionals earning in excess of $75,000 per year, according to Nielsen. That represents approximately 24 million U.S. consumers — a massive number by any stretch, and one that continues to grow […]

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CCC Information Services Inc. Publishes 2017 Crash Course Report

Abby Wilson / Company News, Crash Course /

17ccc002_cover-_v2_no-text-01-500x331 It’s Happening: Technological and Digital Advancements Take Hold in Automotive Collision Industry CCC Information Services Inc. (“CCC”) announced today the availability of its 2017 Crash Course, an in-depth report that focuses on the trends and business drivers within the automotive collision industry. This year’s report, “It’s Happening”, examines the vast technological and digital advancements being […]

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Industry Trends with Susanna Gotsch – March 2017

Susanna Gotsch / Crash Course, Trends /

CCC Industry Trends Our theme for CCC’s 2017 Crash Course is “It’s Happening”.  In our report this year we look at how rapidly changing technology is driving change for the consumer, the vehicle, the insurer, and the repairer. Each play a key role in the automotive insurance and collision repair businesses, and each is responding to technology in […]

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CCC Begins Next Phase of Innovation with Advent International

Michelle Hellyar / Company News /

Businessman holding a tablet which glows world map Investment enables new levels of customer performance CCC Information Services Inc. (“CCC”), a leading Software as a Service provider to the automotive, insurance, and collision repair industries, announced today that it has selected Advent International (“Advent”), a global investment firm with deep experience in the technology sector, as its next equity partner. Advent will purchase […]

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Industry Trends with Susanna Gotsch – February 2017

Susanna Gotsch / Crash Course, Trends /

CCC Industry Trends Technology has changed the way that we all interact with one another and our surroundings, and even how we choose which companies to do business with.  Digital devices have become an ingrained part of everyone’s lives, with 92 percent of U.S. adults owning a cell phone (includes smartphones); 73 percent owning a desktop/laptop computer; 68 […]

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Industry Trends with Susanna Gotsch – January 2017

Susanna Gotsch / Crash Course, Trends /

CCC Industry Trends 2016 Auto sales in the U.S. set yet another record reaching 17.539M sales.  2016 also was the seventh consecutive year of annual sales gains, the longest streak since 1909-17. Despite record new sales, automakers are facing numerous challenges over the next several years – they must make significant investment to meet the fuel economy standards […]

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