CCC DRIVE is a first full-service, open telematics platform that lets insurers leverage the connected car of policyholders to access a wealth of real-time driving data from mobile devices, in-vehicle apps, and OEM-manufactured tracking equipment.
Grow your business by connecting policyholders to an open telematics platform that collects driver data, determines driver scores, and rewards good driving behaviorsLearn About Grow
Combine the power of telematics with CCC’s extensive network of collision repairers and historical claims data to provide policyholders with above-and-beyond service in the event of an accidentLearn About Protect
Extend your reach and delight policyholders through engagement opportunities such as route mapping and vehicle diagnostics to your telematic service offeringsLearn About Extend
The CCC DRIVE telematics platform enables you to create new insurance products that attract and engage technology-savvy and safety-conscious policyholders with services that encourage and reward good driving behavior.
Telematics-enabled insurance products can help grow your business by attracting and retaining low-risk drivers who want to be recognized and rewarded for their good driving record.
Telematics enables you to market these new products with cost savings, tools, and other incentives that identify and reward good driving, and create strong engagement between you and your policyholders.
Telematics data improves underwriting and policy pricing. Knowing how, when and where people drive their cars is a much better indicator of accident risk than knowing how old they are, or whether they are married.
Telematics creates a richer, ongoing relationship between you and your policyholder that enables you to continuously monitor, encourage and reward safe driving behavior. And safe-driver-referral incentives can help you identify and attract additional technology-savvy and safety-conscious drivers to grow your business even further.
CCC DRIVE is the only telematics platform that can truly improve service and lower costs when claims occur. Leveraging its industry-leading collision repairer network and historical data warehouse, CCC is changing traditional claims processing for the better.
Hover over each step below to see the telematics improvements delivered by CCC DRIVE.
When an accident occurs, CCC DRIVE™ immediately receives a telematics “crash pulse” from the vehicle that is loaded with valuable information that can be leveraged to improve service and lower cost.
At the moment of impact, the car contacts you with the facts about damages. You are notified instantly, as opposed to minutes, hours or days later when the claimant contacts you with data transmitted thru Q&A scripts.
Telematics data may help you understand the severity of the accident, the likelihood of injury, and if necessitated, the potential need for EMS services.
Telematics data may help you determine whether the vehicle is drivable or not, post-accident. If un-drivable, you may be able to immediately direct a tow truck in your network to the vehicle.
If the car is not drivable, the insured may need a rental. In such cases, you may be able to dispatch the rental at the same time you dispatch the tow.
Telematics data can work to quickly provide the coverage details for your policyholder and a proactive phone call to the insured can confirm if they were driving.
Telematics data may help you quickly gather the facts of the accident so you can determine how to best handle first- and third-party claims.
CCC DRIVE™’s impact on APD processing is tangible and significant.
Telematics data may help you determine whether the vehicle is repairable (tow to shop) or totaled (tow to salvage). This may lessen the need for multiple tows and cycle time.
If repairable, telematics data may help provide insight on repair facility options to help the policyholder decide where the vehicle should be towed.
Telematics data may help you determine whether the vehicle is repairable (tow to shop) or totaled (tow to salvage). This may lessen storage costs.
Telematics data may help you determine the severity of damage and the degree of repairs needed.
When an accident causes bodily injury, CCC DRIVE improves the casualty claims process with insights that were never before possible.
Telematics data may help you determine whether the accident caused an injury, and if so how severe the injury is likely to be.
With telematics you can more easily compare the same types of accidents, to the same types of injuries, to the same types of severity. This may help you identify inconsistencies, fraud and build-up.
With telematics, you can better compare the evaluation to the economic and non-economic damages in accidents of a similar nature. This may help lessen the subjectivity of the evaluation.
If the vehicle is repairable, CCC DRIVE delivers information to help lower cycle time.
Telematics data can help you determine whether there is a lot or a little damage, how much documentation you may need/want for the claim, and who will write the estimate.
Based on telematics data, you can quickly determine the degree of severity of the accident.
Telematics data may be able to help you identify and order the parts that will be required for the repair, which may help reduce cycle time.
Telematics data may help you to flag exceptions that are common to similar types of accident profiles. This may help you better uncover and flag potential hidden damage.
With telematics data, your repair partners can make quicker and more accurate decisions, including scheduling the repair before the car even arrives at the shop and ordering needed parts.
And if the vehicle is a total loss, CCC DRIVE can even improve the settlement process.
Telematics severity data may also help you better and more quickly determine the salvage value of the vehicle.
CCC DRIVE can even help with subrogation processing.
Telematics data provides objective facts about how the accident occurred. When you replace subjective debate with objective facts your subrogation outcomes may be more accurate and timely.
When an accident occurs, CCC DRIVE sends a crash pulse - detailing point of impact, direction of force, geographic location of vehicle, and more - to your claims processing solution, information that can be used to improve the process.
Telematics-Enabled FNOL (teFNOL) transforms the cumbersome, time-consuming, reactive FNOL process into an insightful, swift and proactive one. Check in on policyholders immediately, dispatch emergency services, and begin filing the claim using pre-populated data.
Data insights from the CCC DRIVE crash pulse can be compared to thousands of similar accidents in the CCC data warehouse to quickly determine the severity of the crash and how to best proceed.
Crash pulse can also determine the likelihood and severity of bodily injury to the occupants of the vehicle, dispatching emergency services if necessary or predicting the appropriate amount of medical services down the line.
The CCC DRIVE telematics platform connects you to a wide array of technology ecosystem partners that can be leveraged to provide policyholders with new services that go beyond the norm and further strengthen the bond between you and your customers.
From claims to sales and marketing to your relationships with consumers, telematics changes everything. CCC's Steve McKay and Mac Fraser talk telematics solutions and finding one that’s right for you.