CCC Solution Resource Library

Insurance Carriers

Intake and Assign

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Broaden Your Network - Better Serve Your Customers

Why limit the number of shops you can offer your customer, when you grant them a shop of their choice…

Thinking Beyond DRP to Deliver More Customer Choice,…
Thinking Beyond DRP to Deliver More Customer Choice,…

As consumers’ service delivery expectations continue to evolve, opportunities now exist for insurers to expand their repair shops network which…

Offer your customers more repair shop choices with…

Open Shop is the industry's best solution that helps Insurers offer more shop choices to customers and improves collaboration with…

Continued Growth of Network Management
Continued Growth of Network Management

The collision repair industry has experienced a great deal of change over the last several years. The Great Recession drove…

What is Express Claim?

Watch this video to learn how a policyholder can help streamline and reduce the cost of processing claims. CCC ONE…

Express Claim - Solution Brief
Express Claim - Solution Brief

"CCC ONE Express Claim is a customer self-service method of inspection (MOI) that reduces your appraisal and inspection costs by…

Data—Every Insurer has its Journey
Data—Every Insurer has its Journey

New data sources, the growth of unstructured data and more sophisticated uses of information have many auto insurance carriers at…

CCC Data Science Curve
Stake Your Claims on Data

Data Science is disrupting business—as surely as electricity, telephony, connectivity and mobility disrupted it. That’s a statement insurers find in…

Big Data and Predictive Analytics in the Insurance…
Big Data and Predictive Analytics in the Insurance…

In a video interview with Claims Journal, Ryan Harrington, Director of Insurance Services Group at CCC, explains how auto insurers…

Bridging an Expanse of Treatment Practices
Bridging an Expanse of Treatment Practices

Integrated technology platforms that offer both scientific causation analytics from vehicle repair/damage data and comprehensive medical bill review analytics facilitate…

CCC ONE Open Shop - Solution Brief
CCC ONE Open Shop - Solution Brief

CCC ONE® Open Shop helps you reach shops outside of your repair network and helps you connect with them as…

CCC ONE Scheduling - Solution Brief
CCC ONE Scheduling - Solution Brief

CCC ONE® Scheduling helps offer a better customer experience with its flexibility in booking appointments and real-time text and email…

CCC ONE Predictive MOI - Solution brief
CCC ONE Predictive MOI - Solution brief

Having the ability to use data to predict the outcome for an insured’s or claimant’s vehicle at FNOL helps you…

CCC Mobile Solutions
CCC Mobile Solutions

CCC Mobile™ Solutions enables you to rapidly implement mobile capabilities into your own apps for iOS and Android devices. In…

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Evaluate and Review

Improve your Estimate Review Process with CCC ONE…

CCC ONE Focus helps Insurers identify estimates that can adversely impact their business and seamlessly collaborate with repairers to adjust…

Improved Medical Bill Review Management

Learn how CCC's injury evaluation solutions can help manage critical steps in the claims process with speed, consistency and accuracy.

CCC Centralized Operations
The Importance of Centralized Operations in the Evolving…

(This article was originally featured in Property Casualty 360) Technologies, Tools and Data Combine to Deliver Centralized Control, Localized Response…

CCC ONE Focus - Solution Brief
CCC ONE Focus - Solution Brief

Learn how CCC ONE Focus can help improve your reinspection process and raise estimate accuracy.

CCC ONE Valuation - Solution Brief
CCC ONE Valuation - Solution Brief

The right valuation is no accident. CCC ONE Valuation provides verifiable vehicle valuations for faster claim settlement. Offer your policyholders…

CCC ONE Configurable Workflow - Solution Brief
CCC ONE Configurable Workflow - Solution Brief

CCC ONE™ Configurable Workflow allows carriers to route claims to the right group based on carrier specific routing requirements and…

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Settle and Restore

Manage Claims Quickly and Safely with CCC

CCC Information Services focuses on what matters most to you: getting your insured back into their cars quickly, safely and…

Raise Customer Engagement with Update Plus

CCC ONE Update Plus helps Insurers send personalized text and email notifications and customer satisfaction surveys to provide a better…

Infographic: Deliver a Better Repair Experience
Infographic: Deliver a Better Repair Experience

Consumers appreciate it when they're kept informed about their vehicle’s repairs. Check out this infographic on how Update Plus can…

CCC ONE Settlement Status and Total Loss Workflow…
CCC ONE Settlement Status and Total Loss Workflow…

With CCC ONE® UpdatePlus Settlement Status and CCC ONE® Total Loss Workflow, you can help make your consumers’ claims experience…

CCC ONE Payment Status - Solution brief
CCC ONE Payment Status - Solution brief

CCC ONE® Payment Status enables insurers to quickly identify and manage delayed payments and proactively keep Direct Repair Program (DRP)…

CCC ONE Estimate Share - Solution brief
CCC ONE Estimate Share - Solution brief

Manual processing of supplements can result in longer cycle time and lower productivity. CCC ONE® Estimate Share, leverages the CCC…

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Measure and Optimize

CCC Customer Satisfaction
Customer Satisfaction through Multiple Touchpoints

(This article was originally featured in Property Casualty 360) Market Conditions Drive Change in Consumer Expectations Economic growth in the U.S.…

CCC ONE Scorecard - Solution Brief
CCC ONE Scorecard - Solution Brief

CCC ONE® Scorecard provides an intuitive look into how repair shops perform based on Key Performance Indicators (KPIs) established by…

CCC ONE Update Plus - Solution Brief
CCC ONE Update Plus - Solution Brief

Learn how Update Plus can help you stay connected with your policyholders. Listen to what they're saying.