Connect with your policyholders on a whole new level with CCC ONE® UpdatePlus — a solution that allows you to automatically send personalized text and email repair status messages to your policyholders, keeping them informed throughout the entire repair process.
96% of policyholders feel they are kept informed throughout the repair process
91% of policyholders understand the repair process better
33% decrease in cycle time from ‘repair complete’ to ‘vehicle out’
Some of the largest carriers in the nation, who collectively process more than 40% of overall annual APD claim volume, use UpdatePlus
9,000 repairers currently use UpdatePlus with more joining every day
UpdatePlus is an integrated part of the CCC ONE platform, you’ll be directly connected with your policyholders through collision repairers. Once a new repair order has been created or an arrival event is entered into CCC ONE, UpdatePlus automatically begins sending a series of courtesy updates to your policyholders.
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