Mobile technology has created amped-up expectations and sharing
More new vehicles on the road with greater complexity, connectivity
Competition and tech disruption are driving innovation and adoption of analytics
Adopting technology to engage consumers, execute efficient repairs
Digital technology has gone mainstream. Think connected cars, connected homes, connected people, connected devices – smart connections. This hyper-connectivity changes the speed of everyday interactions and experiences. Digital technology is also contributing to a new demographic and economic landscape. The automotive claims and collision repair industry is being impacted and must respond with innovative new products and services to meet the expectations of today’s consumers.check out our smart
The industry has its foot on the gas pedal, recovering from the Great Recession. CCC’s Susanna Gotsch highlights key trends from the company’s annual Crash Course report.