CCC Solution Resource Library

Collision Repairers

Estimating

CCC ONE Appraisal Program
CCC ONE Appraisal Program

When it comes to auto physical damage, nobody connects more insurers, repairers and independent appraisers than CCC Information Services. By…

CCC Comp-Est Solution Brief
CCC Comp-Est Solution Brief

Comp-Est Estimating Solution is the choice of more than 4,000 auto body repair facilities. It handles the time-consuming details of…

CCC ONE™ Touch Solution Brief
CCC ONE™ Touch Solution Brief

Take your estimating to an unprecedented level of productivity with CCC ONE™ Touch. You can improve your productivity and the…

Streamline Your Estimating Process

CCC ONE continues a long-standing tradition of simplicity, accuracy and rich features that make CCC ONE Estimating the #1 estimating…

CCC ONE Touch

Take estimating right to the car with CCC ONE™ Touch. No more clunky laptops or rolling a PC out there.…

Using CCC ONE Touch

This tour of Touch takes you through key product functions and how to write an estimate.

CCC Customers Talk Estimating

Learn why CCC ONE Estimating the #1 estimating system for collision repairers.

Independent Appraisers
Independent Appraisers

Streamline the appraisal process with the CCC ONE Appraisal Platform.

Expand to See More

Repair Workflow

CCC ONE Touch - CCC ONE Repair Workflow…
CCC ONE Touch - CCC ONE Repair Workflow…

CCC ONE Touch is not only changing the way the industry writes estimates -- it's taking shop management to the…

CCC ONE™ Contact Center Solution Brief
CCC ONE™ Contact Center Solution Brief

CCC ONE™ Contact Center creates a single, central location for designated staff or call centers to view incoming assignments, contact…

Elevate Brief
Elevate Brief

Elevate is a new service offering from CCC to help you get the most out of CCC ONE.

CCC Customers on the Benefits of Repair Workflow

CCC ONE Repair Workflow helps you capture more business, complete repairs faster, and earn better margins on your repairs.

Mashburn Collision on CCC's Repair Workflow Solutions

Learn how CCC ONE Repair Workflow helped support Mashburn Collision Center's growth.

West Kentucky Collision on CCC's Repair Workflow Solutions

Malcolm Pritchett talks about Production Schedule and other great tools within CCC ONE Repair Workflow.

Optimize your Workflow with Shane Funk

Shane Funk of Xtreme Collision talks about improving your workflow to help your shop.

Expand to See More

DRP

CCC ONE DRP Solution Brief
CCC ONE DRP Solution Brief

Today’s repairers have multiple strategies for growing their business. In many cases, those strategies include strong DRP (Direct Repair Program)…

CCC ONE Indicators 2.0

CCC introduces the new CCC ONE Indicators 2.0 dashboard. This dashboard is designed to provide repairers with a visually intuitive…

Continued Growth of Network Management
Continued Growth of Network Management

The collision repair industry has experienced a great deal of change over the last several years. The Great Recession drove…

Thinking Beyond DRP to Deliver More Customer Choice,…
Thinking Beyond DRP to Deliver More Customer Choice,…

As consumers’ service delivery expectations continue to evolve, opportunities now exist for insurers to expand their repair shops network which…

John Bock on Improving DRP Performance

John Bock of Arizona Collision discusses CCC ONE and how it has helped his shop improve DRP performance.

CCC Customers on how to Elevate DRP Performance

Learn how CCC customer find success in strong DRP relationships.

Contact Center
Contact Center

Capture more work and centralize your operations with the CCC ONE Contact Center.

CCC Releases CCC ONE® Indicators 2.0

Performance Dashboard Enhancements make it Easier for Auto Body Repairers to Self-manage against Key Performance Indicators  Chicago, IL, August 1,…

Expand to See More

Parts

CCC ONE™ Repair Workflow Solution Brief
CCC ONE™ Repair Workflow Solution Brief

CCC ONE™ Repair Workflow offers you the ability to manage your parts electronically and automate your processes. Get live quotes,…

CCC ONE Parts - Available now in CCC…

Having the parts you need is critical to your success, but getting what you need quickly isn't always that easy.…

Customers Talk Benefits of the CCC True Parts…

When you join the CCC TRUE Parts Network, your auto parts inventory becomes a live, integrated feature within the CCC…

CCC TRUE Parts Story- Professional Parts Group

Christopher Northop of the Professional Parts Group talks about CCC TRUE, the network that helps you sell more parts.

CCC TRUE Parts Story- LKQ/Keystone

Terry Fortner of LKQ/Keystone on CCC TRUE and the increase in efficiency and reduction of returned orders.

CCC TRUE Parts Story- 1-800-Radiator

Julian Hart and Nikki French of 1-800-Radiator tell us why their customers are excited to use the CCC TRUE Parts…

Get Control of your Parts with Mike Anderson

Industry expert Mike Anderson shares his thoughts on the CCC TRUE Parts Network.

Expand to See More

Repair Methods

CCC ONE Repair Methods Solution Brief
CCC ONE Repair Methods Solution Brief

The growing use of technology and sophisticated materials in vehicle manufacturing have made the repair process more complex and specialized.

National Safety Month - Repair Procedures
National Safety Month is Here

June is National Safety Month, which is the perfect time to talk about the importance of repair procedures! We've been…

CCC ONE Repair Methods

With CCC ONE Repair Methods you get easy access to comprehensive repair procedure information right inside the estimate.

Darrin Bernatowickz Fixes it Right

At Hansen Collision Darrin uses repair methods to help guide repairs.

Customer talk the Importance of Repair Methods

CCC ONE Repair Methods is the only solution that includes OEM repair procedures in the estimate, helping you improve repair…

Expand to See More

Consumer Engagement

CCC ONE Update Plus Solution Brief
CCC ONE Update Plus Solution Brief

Maintaining strong customer relationships is crucial to your success, but ensuring that customers feel cared for demands frequent communication, and…

CCC ONE Ride Solution Brief
CCC ONE Ride Solution Brief

Many customers do not have rental coverage, but they need a ride home or back to the repair facility. Until…

CCC ONE Carwise Solution Brief
CCC ONE Carwise Solution Brief

Customers are searching for shops like yours -- get found with Carwise. Carwise.com is a free online resource for shops…

Provide a Better Customer Experience with UpdatePlus

CCC ONE UpdatePlus is a simple, end-to-end customer service solution that sends messages and customer satisfaction surveys to customers as…

CCC Carwise & Update Plus

With CCC ONE UpdatePlus and Carwise your customers can stay connected through better communication and repair status tracking- all with…

Get Found with Carwise

Customers are searching for auto body shops like yours online. Get found with Carwise.

Gain Greater Visibility with Carwise Shop Finder

Shops that wish to gain greater visibility among consumers have a new tool to put them directly in front of…

CCC Customers Discuss UpdatePlus and Carwise

Learn more about CCC's customer satisfaction and engagement tools.

Expand to See More