Web View

Answer customer questions before they are asked

Introducing Web View

This UpdatePlus feature keeps your customers connected to the information they care about most:

How It Works

Status messages. Delivered.

Your customers receive UpdatePlus repair status messages with an additional link to Web View.

Status messages. Delivered.

All the answers. Delivered.

The link directs to a mobile- or desktop- friendly Web View portal with shop hours and directions—adding an extra layer of convenience to the repair process.

All the answers. Delivered.

Electronic estimates. Delivered.

Customers are able to stay informed of every line item with a user-friendly estimate summary, ensuring there are no surprises later on.

Electronic estimates. Delivered.

Personal service. Delivered.

For any additional questions that Web View can’t answer, your customers have direct access to their estimator.

Personal service. Delivered.
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Steps To Activate

  1. If you are a current UpdatePlus user, log into CCC ONE using your username and password
  2. Select Configure > Profiles > Select the Repair Facility profile
  3. Under Repair Management select UpdatePlus
  4. Select “Share web view of repair with consumer in text/email preferences”
  5. Select option to share web view for locked estimates only or both preliminary and locked estimates
  6. Select option to print Web View URL on estimate print out
  7. Select “Save and Close” to save profile changes

Don’t have UpdatePlus yet?

Fill out the form below to learn more about UpdatePlus and Web View.

Web View
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