Collision Repair

CCC® Direct Provides Shop Owners with Better Tools to Drive Efficiency and Quality at Their Shop

Abby Wilson / Collision Repair /

The New Solution Offers Checklists and Actionable KPI Dashboards CCC Information Services Inc. (CCC) announced today the availability of CCC® Direct, a new repair management tool that helps shop owners and managers implement, operationalize, and manage standard operating processes across their business. CCC Direct includes two key features ‘Checklists’ and ‘KPI Dashboards’ that work together […]

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Introducing CCC ONE Engage: A New and Improved Consumer Engagement Package

Abby Wilson / Collision Repair, Collision Repair Newsletter /

The modern consumer expects choices and convenience when doing business, and at the repair shop is no exception. How does a shop improve the customer experience and capture more new business? We’re launching CCC ONE Engage, a new consumer engagement add-on package that includes two brand new features to elevate your appointment scheduling and consumer […]

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Start Receiving Assignments Today with Open Shop

Abby Wilson / Collision Repair, Collision Repair Newsletter /

Getting assignments from insurance carriers used to require a direct repair relationship, but that’s changed with CCC ONE Open Shop. Open Shop allows insurance carriers to send assignments to any collision repair shop that uses CCC ONE, regardless of DRP participation. Over 90% of repair facilities using CCC ONE have received at least one Open […]

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Complete your Network Profile Today and Be Seen

Abby Wilson / Collision Repair, Collision Repair Newsletter /

If you’re looking for more assignments from insurance carriers, be sure to fill out your Network Management profile. When you complete your profile, participating insurance companies can view details about your business. The more detail you share, the better chance you’ll get found – no DRP required. Shops with completed profiles increase their visibility in […]

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CCC and Wurth USA Bring Accuracy and Efficiency to Job Costing for Collision Repairers

Abby Wilson / Collision Repair /

An electronic interface between CCC ONE® Repair Workflow and Würth’s SIS™ software will streamline how on-hand supplies are managed and recorded, eliminating rekeying and improving repair workflow   CCC Information Services Inc. (“CCC”) announced today it has created an electronic interface between its CCC ONE® Repair Workflow shop management software (“CCC ONE”) and Würth’s SIS™ […]

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The Next Generation of CCC ONE® UpdatePlus Delivers New Wave of Customer Engagement Functionality to Auto Repairers

Abby Wilson / Collision Repair /

CCC Information Services Inc. (“CCC”) announced today the availability of the new version of CCC ONE® UpdatePlus, a comprehensive customer service solution that helps repairers proactively communicate and engage with customers throughout the repair process, including post-repair satisfaction surveys. CCC ONE UpdatePlus now comes equipped with the ability to schedule customer appointments within the CCC […]

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Updates to CCC ONE Repair Methods

Abby Wilson / Collision Repair, Collision Repair Newsletter /

Repairers’ access to advanced repair procedures is critical to estimate accuracy and repair quality.  CCC ONE Repair Methods provides a majority of the procedures provided from OEM’s directly within the estimate, eliminating the need to head to a new window or platform. To match the rising importance of this feature, CCC ONE Repair Methods has […]

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Spotlight on Repair Procedures

Abby Wilson / Collision Repair, Collision Repair Newsletter /

As the complexity of vehicles increases with new technologies, parts and materials, it is more important now than ever to have access to OEM repair procedures right when you need them.  With the spotlight on accuracy and safety in the midst of complexities, it’s likely your DRP and insurance partners are requiring you to follow […]

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CCC ONE® Repair Methods Now Available in CCC ONE® Touch

Abby Wilson / Collision Repair, Company News /

Estimators and technicians can now access OEM repair procedures at the car while writing or reviewing an estimate with CCC ONE® Touch CCC Information Services Inc. (“CCC”) announced today it has added CCC ONE® Repair Methods functionality to the CCC ONE® Touch mobile platform, making it even easier for estimators and technicians to make more […]

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