Collision Repair Newsletter

NACE Automechanika 2017

Abby Wilson / Collision Repair Newsletter, Uncategorized /

nace-preview CCC will be participating in NACE Automechanika this year.  The event, taking place July 26-29 at Chicago’s McCormick Place, is one of the year’s largest trade shows.  CCC’s global headquarters is also in Chicago, so we are thrilled to welcome attendees to our hometown to connect with all areas of the industry. Stop by our […]

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Attract New Customers with Open Shop

Abby Wilson / Collision Repair Newsletter, Uncategorized /

Handsome mechanic and businessman are shaking hands while talking in auto service Did you know that CCC ONE allows you to get assignments from insurance carriers, regardless of DRP? CCC Open Shop connects CCC ONE Shops to our network of insurance carriers, allowing them to be open for business with insurers looking to send assignments.   This, in turn, gives repair facilities the opportunity to strengthen relationships with […]

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Introducing CCC ONE Engage: A New and Improved Consumer Engagement Package

Abby Wilson / Collision Repair, Collision Repair Newsletter /

Shot of a beautiful woman using her laptop in a coffee shop, seen through glass The modern consumer expects choices and convenience when doing business, and at the repair shop is no exception. How does a shop improve the customer experience and capture more new business? We’re launching CCC ONE Engage, a new consumer engagement add-on package that includes two brand new features to elevate your appointment scheduling and consumer […]

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Improve your Customer Experience: Part 3

Abby Wilson / Collision Repair Newsletter /

customer collecting her keys off the mechanic In Part One of our three part customer experience series, we shared best practices surrounding the first contact shops have with their customers.  In Part Two, we moved on to best practices during the scheduling and work in process stage.  Now, our third and final post will share tips on vehicle pick-up. We recommend that […]

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Carwise Reviews on Google Search Results

Abby Wilson / Carwise, Collision Repair Newsletter /

Focused young professional woman intently working on her laptop while sitting at her desk Sharing your shops customer-written reviews on Carwise is important to winning the business of customers that are searching online for body shops like yours.  Customers rely on online reviews to make purchasing decisions now more than ever before. With 1.9 million customer-written reviews, Carwise attracts over 2.5 million unique visitors per year.  Plus, many Carwise reviews now […]

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What is CCC Secure Share and What Does it Mean for Repairers?

Abby Wilson / Collision Repair Newsletter /

business, technology and internet concept - businessman pressing button on virtual screens With the amount of data shared across the internet daily, it’s no wonder data security is top-of-mind for many companies.  Collision repairers are no exception to this with the amount of data they share daily from insurers and then to third party application providers that contains personally identifiable information. CCC Secure Share™ is a newly […]

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