Archive for January, 2018

Role Insurers Play in Body Shop Success

Bart Mazurek / Collision Repair, Insurance /

When it comes to customer service, the claims process represents a great opportunity for all stakeholders. This is especially true in APD claims, where the right technologies, communication efforts, and coordination among participants can help the vehicle owner efficiently finalize his/her claim, fostering lifelong loyalty. What happens when there is a hiccup somewhere along the […]

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Industry Trends with Susanna Gotsch – January 2018

Susanna Gotsch / Crash Course, Trends /

As we head into 2018, automotive and technology companies continue their race towards vehicle autonomy. Daily headlines provide accelerated timelines when autonomous vehicles will be available in large numbers, communicating with one another via vehicle-to-vehicle and vehicle-to-infrastructure communication. To check out the rest of the series visit CCC’s YouTube channel. Download the full PDF here. […]

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