Archive for March, 2016

Industry Trends with Susanna Gotsch – April 2016

Hari Rao / Crash Course, Trends /

Factors driving up auto claim frequency are closely monitored by many in our industry. This episode of CCC Trends explores the interesting dynamics of gas prices, miles driven and traffic safety across the nation. Miles driven in the U.S. had been trending up slowly coming out of the recession, but when gas prices dropped, miles […]

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A View into Appraiser Effectiveness: How Does your Staff Stack Up?

Bart Mazurek / Insurance, Perspectives /

(This article was originally published in Property Casualty 360.) A majority of my conversations with appraisal supervisors from auto insurance carriers include a discussion on appraiser effectiveness, which makes sense since these are the individuals that can have a significant impact on claim cost, cycle time and customer satisfaction. Most frequently, I hear that the […]

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Updates to CCC ONE Repair Methods

Abby Wilson / Collision Repair, Collision Repair Newsletter /

Repairers’ access to advanced repair procedures is critical to estimate accuracy and repair quality.  CCC ONE Repair Methods provides a majority of the procedures provided from OEM’s directly within the estimate, eliminating the need to head to a new window or platform. To match the rising importance of this feature, CCC ONE Repair Methods has […]

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Spotlight on Repair Procedures

Abby Wilson / Collision Repair, Collision Repair Newsletter /

As the complexity of vehicles increases with new technologies, parts and materials, it is more important now than ever to have access to OEM repair procedures right when you need them.  With the spotlight on accuracy and safety in the midst of complexities, it’s likely your DRP and insurance partners are requiring you to follow […]

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Preview: Crash Course 2016

Susanna Gotsch / Crash Course, Industry News /

I’m pleased to announce our 2016 issue of Crash Course is now available via the CCC website. The title of this year’s publication is “Inflection Point” – which is perhaps the best way to describe where we are at the start of 2016.  Andy Grove, Intel’s co-founder, described a strategic inflection point as “an event […]

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2016 Crash Course Report Now Available

Abby Wilson / Company News, Crash Course, Insurance /

CCC Information Services Inc. (“CCC”) announced today the availability of its 2016 Crash Course, an in-depth report that focuses on the trends and business drivers impacting the auto claims and collision repair industries. This year’s report examines an ‘Inflection Point’ marked by a convergence and steady advancements in connected car technologies, the growing use of […]

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Spoiler Alert – Consumers Win!

Abby Wilson / Insurance, Perspectives /

Our colleagues at DriveFactor shared a post today about the central, but sometimes forgotten role consumers play in shaping the products and services insurers develop and deliver. While written with usage-based insurance (UBI) in mind, we thought it worth sharing for two reasons. First, any company that serves consumers could likely benefit from the reminder […]

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