Archive for January, 2016

What’s in Store for 2016?

Susanna Gotsch / Crash Course, Perspectives /

(This article was first published in Claims Journal.) 2015 was in many ways a break-out year, where the automotive insurance and collision repair industries emerged from an almost eight year hiatus or pause in historic trends for automotive claim frequency. 2016 will likely see continuation of many of the trends experienced in 2015, but also […]

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Telematics at the Point of Claim

Steve McKay / Insurance, Perspectives /

(As published in Insurance Networking News.) Using driver data to help improve claims performance and deliver policyholder value In our connected world, data has become instrumental in informing and transforming how insurance is priced, packaged, delivered and serviced. For an example of this, you don’t need to look any further than telematics, where driving data […]

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A Sneak Peek at What CCC Has in Store for 2016

Abby Wilson / Collision Repair Newsletter /

We’re excited about what 2016 holds for the collision repair industry. A lot of attention was placed on vehicle technology last year and there’s even more to come in 2016.  But what about collision repair technology to improve the consumer experience? In 2015, CCC delivered many firsts to the industry such as: Electronic signature capability in […]

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Industry Trends with Susanna Gotsch – January 2016

Hari Rao / Crash Course, Trends /

In 2015 the industry emerged from an almost eight year pause in historic trends for automotive claim costs and frequency, with claim frequency essentially returning to levels last seen pre-recession. In this edition of CCC Trends, Susanna offers an outlook at what’s to come in 2016. Take a look at several factors driving an increase […]

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