Archive for November, 2015

What’s Driving Total Loss Frequency?

Susanna Gotsch / Crash Course, Perspectives /

(This article was originally featured in Insurance Networking News.) Total Loss Frequency Remains Elevated  Analysis of vehicle claims data for 2015 to date shows that the rate at which vehicles are being totaled versus repaired has risen for the industry.  What’s driving this increase, and when can we expect to see it start to trend […]

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Ongoing Collaboration between URG and CCC Addresses Technology Advancements, Education

Abby Wilson / Company News, Parts /

CCC Information Services Inc. (“CCC”) and the United Recycler Group (“URG”), a member-based group of more than 500 auto recycling locations, announced today that the focus of their ongoing collaboration will be placed on technology advancements and recycler education, to help ensure that today’s recyclers have the tools and information necessary to meet the changing […]

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Go Shopping for Parts

Abby Wilson / Collision Repair Newsletter /

We’ve added parts shopping functionality to the CCC ONE Repair Workflow desktop solution, making it even easier for estimators to shop for parts! Now, live parts pricing and inventory are available on-screen while the estimate is being written. Parts are then placed into a shopping cart for easy review and one-click electronic ordering. The parts […]

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Partsapalooza: We’re on Tour!

Jaclyn Sorci / Collision Repair Newsletter /

Have you been searching for a better way to manage parts? Our parts rock stars are hitting the road to help shops like yours electronically manage parts orders in CCC ONE. When you order parts in CCC ONE, you can expect fewer returns, better cycle times, and fewer invoicing headaches. But many shops are still […]

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Improving the Customer Experience

Jaclyn Sorci / Collision Repair Newsletter /

Your customers have high expectations. Of course, they want a high quality repair for their vehicle – and you know how to deliver that! But what about other aspects of the customer experience? CCC ONE is helping collision repairers stay in touch with their customers and deliver a high-tech, high-quality experience. Here’s a quick look […]

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