Archive for September, 2014

Big Data and Predictive Analytics in the Insurance Industry

John DeRango / Insurance /

In a video interview with Claims Journal, Ryan Harrington, Director of Insurance Services Group at CCC, explains how auto insurers can save time and money using big data in resolving claims. Go here to learn more about CCC’s insurance solutions. Powered by InsuranceJournal.tv Learn how CCC can help you leverage data to improve your claims […]

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Broaden Your Network – Better Serve Your Customers

Hari Rao / Insurance /

Why limit the number of shops you can offer your customer, when you grant them a shop of their choice when they need it? Offer them the same level of customer care that you’d expect from a shop in your DRP. Our platform reaches shops outside of your network and helps you connect with them […]

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Loyalty and the Customer Experience for Insurance Consumers

Kushal Agrawal / Insurance /

Insurance Companies, like most, are increasingly facing challenges of how to increase customer retention and create a better customer experience. This article from West Monroe Partners dives into those challenges and more: Research within the Insurance Industry has shown that a policyholder’s perception of an insurance company is developed as a result of their interaction […]

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Vehicle Tech Ramps Up – Impact to Collision Repair?

Susanna Gotsch / Crash Course, Insurance /

Market Dynamics Each year in its Crash Course publication, CCC discusses at length the market dynamics driving change in vehicle accident frequency and cost.  Numerous broad-based demographic drivers have been reviewed, such as employment levels, changes in where people live, how they commute to work, aging population, etc.  These market shifts have been in place […]

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Next Wave of Parts Suppliers Joins the CCC TRUE™ Parts Network

John DeRango / Company News, Parts /

Network participation positions automotive parts supplier inventories within the workflow of CCC’s collision repair customers for easy viewing, quoting and purchase Chicago, IL, September 3, 2014 – CCC Information Services announced today that five additional parts suppliers have signed on to join the CCC TRUE™ Parts Network, an electronic automotive parts quoting and eProcurement network […]

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Coming Soon: Parts Shopping

Jaclyn Sorci / Collision Repair, Collision Repair Newsletter /

Still flipping through catalogs and making phone calls to buy parts? You’re missing out on CCC ONE’s True Parts network, which is changing the way the industry shops for parts. Wish you could order parts online, the way you shop for other stuff? Parts Shopping, a new mobile solution from CCC ONE, will make parts […]

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What’s Your ONE Story?

Jaclyn Sorci / Collision Repair, Collision Repair Newsletter /

If you joined us at NACE this year, you may have noticed the theme at our booth – what’s your ONE story? We love connecting with our customers and hearing stories about their businesses and how CCC ONE helps with estimating, shop management, and more. That’s why we launched the ONE story campaign and our […]

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